Description We are looking for a motivated and detail-oriented Administrative Assistant to join our team in Keego Harbor, Michigan. This role combines administrative expertise with customer service and sales support, offering a unique opportunity to contribute to operational efficiency and business growth. Ideal candidates will thrive in a fast-paced environment and excel at multitasking while maintaining high attention to detail. Responsibilities: • Provide guidance to customers throughout the application process, ensuring all required documents and contracts are completed accurately. • Respond to customer inquiries, offering clear and helpful information about products and services. • Enter orders, applications, and customer details into internal systems with precision and efficiency. • Manage the preparation, packaging, and shipment of supplies and promotional materials. • Maintain organized records and perform general office duties to support daily operations. • Assist the sales team in converting leads into new business opportunities by following up and providing necessary support. • Educate customers on product offerings, helping them identify solutions tailored to their needs. • Facilitate sales processes from initial lead qualification to finalizing paperwork. • Monitor and replenish office supplies to ensure smooth day-to-day functioning. • Handle inbound and outbound communication, including telephone calls and document compilation. Requirements • Proven experience in administrative roles, inside sales, or customer service, preferably within financial services or payment processing industries. • Strong verbal and written communication skills, with the ability to establish rapport quickly. • Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks effectively. • Proficiency in Microsoft Office Suite and adaptability to learn new software systems. • A proactive problem-solving approach with a focus on delivering excellent customer service. • Familiarity with handling customer contracts and compiling necessary documentation. • Ability to manage inbound and outbound telephone calls professionally. • Experience with shipping processes, including packaging and dispatching materials. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .