Description We are looking for an Administrative Assistant to join our team in Cincinnati, Ohio. In this long-term contract position, you will play a key role in supporting operational processes and enhancing customer service efforts. This opportunity is ideal for someone with strong organizational skills and a commitment to delivering high-quality administrative support. Responsibilities: • Manage unemployment claims processes, including handling incoming and outgoing mail, scanning claim-related documentation, and distributing faxes. • Prepare and pre-enter new claims and claim determinations to ensure efficient processing. • Assist account managers by processing specific claims and performing audits of employer charge statements. • Conduct accurate data entry for information requests and maintain organized records. • Provide exceptional customer service and respond to inquiries in a timely manner. • Support efforts to retain clients by ensuring smooth administrative operations and attention to detail. • Collaborate with team members to ensure administrative tasks are completed efficiently and accurately. Requirements • Proven experience in administrative assistance or related roles. • Proficiency in handling inbound calls and managing receptionist duties. • Strong attention to detail and accuracy in data entry tasks. • Familiarity with office administrative processes and procedures. • Excellent organizational and time management skills. • Ability to work collaboratively within a team environment. • Strong communication skills, both written and verbal. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .