Phoenix, AZ, 85067, USA
6 days ago
Administrative Assistant
**_Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility, and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance. **Position Profile** This role performs various administrative duties to support HOV’s clinical operations, including, but not limited to, the processing of pharmaceutical override approvals, Part D claims, requests for new/updated facility contracts, respite requests, acquiring credentialing for insurance plans, processing requests for donated funds and other patient-focused donations. This position also provides general administrative support, including scheduling meetings, taking meeting minutes, compiling information, and providing general clerical support. **Responsibilities** + Processes pharmaceutical override approvals by clinical pharmacists and/or members of the Prior Auth group. + Processes requests for new and updated contracts with facilities. + Coordinates with Senior Vice President of Clinical Operations to process Part D claims. + Processes requests for donated funds/requests and processes requests for donated cemetery plots. + Provides general administrative support. + Serve as backup to Physician Administrative Coordinator with the electronic death certificate system. + Processes Annual Insurance Renewal. + Maintains and enhances professional skills. + Adheres to high standards of personal and professional conduct. **Minimum Qualifications** + Minimum 3 -5 years of increasingly responsible administrative support experience. + Working knowledge of multi-line phone systems. + Excellent verbal and written communication skills. Ability to communicate with tact and diplomacy. Strong human relations skills to interact with others in a pleasant, cooperative, and effective manner. + Ability to use initiative and independent judgment. + Excellent organizational, analytical and critical thinking/problem-solving skills. + Skilled in organizing and prioritizing work and manage multiple tasks and assignments. + Ability to manage time well, meet deadlines and perform with attention to detail, speed, accuracy and follow-through with minimal supervision. + Ability to deal with confidential information in a professional manner. + Proficient computer skills. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V
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