Description We are looking for a versatile Administrative Assistant to join our team in Kalamazoo, Michigan. This is a Contract to permanent position within a busy and dynamic office environment. The ideal candidate will thrive in a fast-paced setting, possess excellent organizational skills, and be comfortable collaborating in a workplace with diverse team dynamics. 100% onsite, M-F, 30 hours a week. Responsibilities: • Manage inbound and outbound calls, ensuring clear communication and prompt follow-ups. • Provide outstanding customer service by addressing inquiries and resolving issues effectively. • Perform accurate data entry tasks to maintain and update records. • Handle email correspondence, including drafting, responding, and organizing communications. • Schedule appointments and coordinate calendars to support efficient operations. • Carry out clerical duties such as filing, compiling documents, and managing office supplies. • Ensure compliance documentation is completed and maintained according to company policies. • Utilize Microsoft Office applications (Excel, Outlook, Word) for reporting, documentation, and correspondence. • Organize and manage document workflows, ensuring timely access and proper storage. • Support the office environment by multitasking and managing distractions effectively. Requirements • Proven ability to multitask and stay productive in a busy office environment. • Comfortable working in a male-dominated workplace and maintaining professionalism. • Strong communication skills, both written and verbal, with attention to detail. • Proficiency in Microsoft Office tools, including Excel, Outlook, and Word. • Experience in customer service and handling inbound/outbound calls. • Familiarity with scheduling and appointment coordination. • Ability to manage compliance documentation and maintain organized records. • Resilience and adaptability to colorful language or challenging situations in the workplace. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .