Job Description

Administrative Assistant - Ministry of Defence (MOD)

Location: Regional Occupational Health Team, Medical Centre, Redford Barracks, Edinburgh, EH13 0PP
Pay Rate: £14.19 per hour (paid weekly)
Contract Duration: ASAP start until 29 August 2025 (with possibility of extension)
Working Hours:

Monday to Thursday: 8:00 AM - 4:30 PM (30-minute lunch break)Friday: 8:00 AM - 1:00 PM

The Ministry of Defence is seeking a dependable and well-organised Administrative Assistant to support the Regional Occupational Health Team at Redford Barracks in Edinburgh. This temporary role offers a unique opportunity to work within a government organisation, providing vital support to Occupational Health services. There is a possibility that the contract may be extended beyond the current end date.

Key Responsibilities:

Assist the Business Manager with the day-to-day running of Occupational Health (OH) business and administrative servicesSupport the delivery and management of effective clinical administration, including clinician scheduling, use of accommodation, and resource planningManage patient referrals, appointment planning, issuing appointment letters, and processing post-medical board documentationParticipate in general reception duties, including patient administration, booking appointments, answering telephone enquiries, distributing mail, and filingAssist in the collation and reporting of Patient Experience SurveysRefer any verbal or written complaints to the Business Manager in line with the complaints procedureMaintain up-to-date information boards in the Front Office and Reception areasSort and distribute incoming and outgoing mailPhotocopy, file, post, and proof-read documentsAccurately answer telephone calls and relay messagesSupport general administrative tasks in accordance with established procedures

Candidate Requirements:

Minimum of two GCSEs (Grade C or above) or equivalentNVQ Level 1 in Business Administration or relevant administrative experienceBasic working knowledge of Microsoft OfficeStrong written and verbal communication skillsAbility to manage workloads effectively and adapt to a busy, professional environment

Application Requirements:
Candidates must provide the following documentation prior to starting:

Photographic proof of identity (e.g. passport or driving licence)Proof of National Insurance number, including full legal name and all middle namesProof of address dated within the last 3 months

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.