Administrative Assistant Job Details Job Location CAL TEK - NORTH BILLERICA, MA Position Type Full Time Indirect Salary Range $20.00 - $22.00 Hourly Job Category Administrative Description Applied Technical Services, and the Family of Companies are the leading providers of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly2,100team members in over95locations across the United States. Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services. Cal-Tek is looking for a proactive and highly organizedAdministrative Assistantto join our team. This full-time role (40 hours/week) is ideal for someone who thrives in a fast-paced environment and enjoys handling a variety of administrative and operational responsibilities. This position plays a critical role in supporting office management, billing and invoicing, scheduling, and client coordination. Responsibilities: + Provide comprehensive administrative and office management support to ensure smooth daily operations in a fast-paced office environment + Support key financial processes, including billing, invoicing, accounts payable, and accounts receivable, in coordination with internal finance teams + Interpret and process customer purchase orders in accordance with company policies + Serve as a primary point of contact for customer inquiries, ensuring professional and timely communication + Maintain accurate records, reports, and filing systems; organize and archive documentation in compliance with company standards + Collaborate with other ATS locations to coordinate documentation and work processes + Perform additional administrative duties and special projects as assigned by management Qualifications + 3 - 5 years' customer service and/or relatable experience with a high school (or equivalent) diploma required + Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with database systems strongly preferred + Demonstrated ability to handle sensitive financial and client information with confidentiality and accuracy + Strong written and verbal communication skills; ability to communicate clearly with both internal stakeholders and external clients + Exceptional attention to detail with a high level of accuracy in all work performed + Proven ability to manage multiple tasks simultaneously and prioritize workload effectively in a dynamic environment + Self-starter with the ability to work independently as well as part of a team + Experience using standard office equipment (e.g., printers, scanners, fax machines) + Prior customer service or client-facing experience is highly desirable + Ability to learn and comply with all company policies and procedures + Applicants must pass a background check + Benefits: ATS offers excellent wages and advancement opportunities. ATS full-time employee benefits include: medical, dental, vision, 401k, vacation, personal time, and bonuses. + U.S. Persons” Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations (“ITAR”). Accordingly, the company will consider only “U.S. Persons” for this position. A “U.S. Person” includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., “green card” holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process. EOE/AA/M/F/Vet/Disabled ATS is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.