Summary

This position is responsible for the supporting the Employee Health & Benefits and Business Insurance service teams while managing professional and efficient coordination of phones, visitors, and mail. This role also handles a variety of other clerical duties including, but not limited to, scanning, electronic filing and desktop publishing.

Essential Duties & Responsibilities

Provide administrative and operational support for the Employee Health & Benefits service teamCoordinate and calendar carrier meetingsGather data, update and maintain information within BenefitPointCreate and maintain benefit contacts within BenefitPointProvide clerical functions to the client service team for marketing/renewal presentations, open enrollment communications and other client presentation materialsProvide support for other projects assignedProvide administrative and operational support for the Business Insurance service teamDownload various policy documents from carrier website for Business Insurance department and bring into document management systemIdentify and scan client policies, endorsements, certificates, and other correspondence into the appropriate agency management systemsFiling into ImageRight and creating tasks within the systemPerform basic research in SagittaDevelop good relationships with others on the client service teamsHandle Reception Desk duties:Promptly and professionally answer incoming calls and direct to the appropriate associateGreet visitors as they arrive, offer parking validation, request visitor to login and inform the appropriate associate of their arrivalHandle all incoming mail and inter-office mailMaintain conference room calendar and assist with meeting set-ups and take downsAssist with clerical tasks to include copying, faxing, mailings, assembling binders and production of client ID cards

Education and/or Experience

Successful candidate will be a service oriented individual with high personal standards and a hands-on work style. This position requires an individual who is comfortable working at a varying pace, managing multiple tasks, adjusting priorities often, and managing frequent interruptions.

In addition, the following is required:

Bachelor degree.Must type a minimum of 65wpm and be skilled (intermediate level) in using MS Office software; preferably version 2016.Basic math and professional level business writing skills.Proficiency with personal computers and Microsoft Office applications (i.e., Word, Excel and PowerPoint) in creating presentations and documents, including database and spreadsheet data entry. The ability to operate standard office equipment.Excellent phone personality and neat appearance.Skill in organizing resources and establishing priorities.Alert, positive and approachable demeanor.Must be dependable, possess a strong attention to detail and enjoy working in a fast paced team environment.

Work Environment & Physical Demands

Ability to use computer keyboard and sit in a stationary position for extended periods.Work is performed in a typical interior/office work environment.

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The applicable base salary range for this role is $33,300 to $58,200.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.