Essential Job Duties and Responsibilities:
•    To accept, contract, and handle claims as assigned.
•    Work as many claims as possible.
•    Assist in resolving complaints from policy holder relative to claims.
•    Assist in investigating more complex claims.
•    Complete Quality Control functions as assigned.
•    Assists with other duties as necessary.

Knowledge, Skills, and Abilities
•    Knowledge of or the ability to learn the agricultural industry, including an understanding of the kinds of crops produced in the territory; agricultural issues.
•    Knowledge of or the ability to learn Rain and Hail’s products, services and systems.
•    Knowledge of and the ability to learn the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program and the other insurance products offered by the company.
•    Ability to organize and prioritize multiple tasks.
•    Ability to work in a team oriented environment.
•    Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers.
•    Ability to use the Company’s terminology, procedures and systems.
•    Ability to use department equipment.
•    Ability to perform basic and complex mathematical calculations.
•    Ability to drive a vehicle and maintain a valid drivers license.
•    Ability to remain calm and professional during peak periods of activity.
•    Ability to work from oral and written communication.
•    Ability to maintain confidentiality.
•    Ability to work independently. 
•    Ability to travel away from home for extended periods of time and on short notice.
•    Willingness to relocate to another division if requested.
•    Ability to assist in other work-related areas as required.

High School or GED required, baccalaureate degree in Agricultural Business or related field preferred with 1-3 years of experience.