Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate within the Customer Acquisition & Marketing Platform – Acquisition Offers & Capabilities (AOC) team, you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
 Job responsibilitiesPartners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discoveryConsiders and plans for upstream and downstream implications of new product features on the overall product experienceSupports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customersAnalyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycleWrites the requirements, epics, and user stories to support product development Understands, manages, and communicates prioritization of features and needs, ultimately tying back to wins for both customer and the firmLeads execution of new features throughout agile software development lifecycle Coordinates between multiple teams within CAMP (Customer Acquisitions and Marketing Platform) space, other digital teams and XLOB to deliver large initiatives Required qualifications, capabilities, and skills3+ years of experience or equivalent expertise in product management or a relevant domain areaProficient knowledge of the product development life cycleExperience in product life cycle activities including discovery and requirements definitionDeveloping knowledge of data analytics and data literacy Experience with JIRA and ConfluenceStructured thinker, effective communicator, concise and impactful with excellent written and oral communication skillsAbility to work in a fast paced environment; with the ability to pivot directions Experience working directly with technology teams in an agile environmentPreferred qualifications, capabilities, and skillsAbility to prioritize a large book of work, meetings, team dynamics, and overall delivery;Demonstrated ability to manage tight delivery timelines and calmness under intense pressure;Commitment and self-motivation suitable to a start-up team;Demonstrable experience working in financial services, retail banking, acquisition, digital products, online and mobile platforms, etc.