Accounts Receivable Specialist

Our client is a global company headquartered in Sarasota, Florida, with a focus on the digital imaging industry. They are currently seeking a full-time Accounts Receivable Specialist to join their expanding team.  Candidates should bring initiative, and will be responsible for performing a variety of accounting tasks requiring accurate & timely recording of cash receipts, research & efficient resolution of issues as they arise, and daily interaction with outside customers and other departments relative to specific assigned accounts.

 

RESPONSIBILITIES & DUTIES:

Execute outbound collection calls and emails in manner to collect funds while preserving client relationships Exhibit good customer service by resolving customer billing issues and inquiries with a sense of urgency Review and monitor assigned accounts and all applicable collection reports to identify aged receivables Communicate with sales representatives in a timely manner regarding customer account status, pending orders, credit limits, and all other inquiries Identify issues attributing to account delinquency and pursue resolutions Process deposits for credit card batches and research discrepancies Manage collection of customer payments in accordance with payment due dates Post and apply customer payments for specified subsidiaries daily - lockbox, ACH/wire, and checks mailed to the office Reconcile PayPal transactions and record returned payments weekly Record and review notes in CRM regarding customer communication Review and resolve auto invoicing failures daily Generate manual invoices for liftgate, shipping charges, and other miscellaneous charges Issue customer refunds for cancelled orders, duplicate payments, sales tax adjustments, and returns Assist with external audits, including but not limited to running reports, process demonstrations, and providing back up for entries

 

QUALIFICATIONS:

Solid understanding of accounts receivable process and collection activities 2-5 years accounts receivable experience Proficiency in MS Office with strong MS Excel knowledge Detail-oriented, organized, resourceful, deadline driven, and able to manage shifting priorities Able to work well with others in a fast-paced, collaborative team environment Excellent written and verbal communication skills Must be able to work from home or in the office in a paperless environment with limited supervision Associate or bachelor’s degree in accounting (preferred) NetSuite experience (preferred) Must be able to take initiative and work independently Must be comfortable inquiring for guidance as needed