Description Robert Half is partnering with a respected manufacturing client in Waterloo to find an experienced Accounts Receivable Specialist with a specialization in Business-to-Business (B2B) collections and a passion for customer service. This role is ideal for a detail-oriented, customer-focused professional who excels in cash applications, account maintenance, and collections management. About the Role As the Accounts Receivable Specialist, you will be maintaining business partner accounts, managing collections, and ensuring accurate processing of cash applications. You’ll serve as a vital link between this organization and their customers, providing excellent service while managing sensitive and critical financial transactions. This position offers you the opportunity to collaborate with global teams and contribute to the success of a dynamic manufacturing business. Primary Responsibilities + Collections: Manage account aging reports and follow up with business partners to ensure timely payments and identifying any billing issues that could have occurred. Build strong professional relationships to facilitate seamless collections. + Customer Service: Provide business partners with excellent support and communication regarding invoices, payments, returns, and credits. Act as a knowledgeable resource for resolving disputes calmly and communicate issues within internal departments. + Cash Applications: Process daily wire transfers, ACH payments, lockbox deposits, and credit card transactions with exceptional accuracy and efficiency. + Account Maintenance: Establish, monitor, and maintain business partner accounts, including reviewing credit limits and financial histories to minimize risk exposure. + Collaboration: Work closely with sales, billing, and other internal teams to address sales orders, account returns, and credit memos. Support both internal and external audits related to revenue reconciliation. Requirements Qualifications + Strong verbal and written communication skills, with a customer-first mindset. + Hands-on experience in Accounts Receivable or within the accounting department + A self-starter who is highly organized and capable of prioritizing a busy workload to meet deadlines. + Positive attitude and excellent interpersonal skills in a collaborative, team-focused setting. + Previous customer service experience. + Experience within the manufacturing industry is a plus. + ERP system experience is ideal. Why Apply? This is your opportunity to join a stable and growing company that values teamwork, collaboration, and customer satisfaction. You’ll enjoy hands-on work that directly impacts the company’s success while building valuable skills in accounts receivable, B2B collections, and customer relationship management. If you are ready to take the next step in your career with a focus on customer service and cash applications, we'd love to hear from you! Apply Now to be considered for this position! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .