Lee Enterprises is seeking a hands-on Accounts Receivable Specialist to support the company’s collections team. The primary areas of responsibility of the position include working with internal and external customers on credit and collection needs, as well as performing analysis to support business operating decisions and results. 

Lee Enterprises (Nasdaq: LEE) is a major subscription and advertising platform and a leading provider of high quality, trusted local news and information, with nearly 350 digital platforms and print publications serving 72 markets in 25 states, and innovative marketing services for advertisers nationwide.

Lee's markets include St. Louis, MO; Buffalo, NY; Omaha, NE; Richmond, VA; Lincoln, NE; Madison, WI; Davenport, IA; and Tucson, AZ. Lee’s publications include St. Louis Post Dispatch, The Buffalo News, Omaha World Herald, Richmond Times Dispatch, and Quad City Times.

 

Position Responsibilities

 

Researches and places collection calls for specified past due accounts. Posts payments received from customers, accurately and timely.  Resolves payment problems and discrepancies in a timely manner. Reconciles the cash receipts daily to ensure accounts are in balance and payments accounted for within the receiving and posting process. Answer inquiries from customers and company personnel regarding payment applications. Processes credit applications from new customers. Maintains accurate account information in billing software including addresses, phone numbers, contact information and account status. Locates and sends requested information to third party collection agencies or law firms on bad debt accounts. Monitors credit queues in billing software as needed. Provides administrative assistance to the credit manager and other members of the credit department. 

 

Qualifications

Strong written and verbal communication in customer service and negotiation Ability to prioritize tasks to meet deadlines with high quality work Attention to detail and strong organization skills Strong work ethic and self-motivated Microsoft Office experience

 

Education and Experience

Previous collections experience and a college degree are a plus.  High School diploma is required.