About the Role:

Assist our accounting department as it receives, processes, and collects on services rendered. Required to review account information, correct discrepancies, and ensure that accounts are properly billed and that payments are collected and applied.

Actioning emails received in the AR inbox via Kustomer (these can come from both external and internal parties) Assisting the sales team with customer requests received via Salesforce (Deal Support tickets). Assisting the sales team with the Sales Order Workflow process in SalesForce. Following up on payment of overdue invoices. Identifying payments received and applying these payments to our accounting and billing systems. Ad Hoc project work that may be assigned from time to time to assist with process improvement.