The Collections Clerk is responsible for processing day-to-day cash receipts from customers into Sage Intacct and other internal systems, managing customer communications regarding invoice collection, and addressing other customer inquiries. This role involves solving customer billing issues and managing relationships with multiple internal and external stakeholders. The ideal candidate is proactive, highly organized, self-driven, and has a meticulous eye for detail.
ResponsibilitiesAnalyze cash application and collection procedures, identifying opportunities for improvement.Prepare reports and provide cash collection trends for better cash flow management while enforcing billing deadlines.Develop and maintain relationships with internal and external customers.Perform detailed analysis to respond to billing and invoicing inquiries.Review daily incoming banking transactions and book accordingly.Prepare aging reports and update/reconcile sub-ledger to G/L.Update and maintain customer records in the ERP system.Proactively monitor and follow up on delinquent accounts in a timely manner.Perform ad hoc tasks as assigned by manager.Participate in audits, process documentation, and process improvement.Manage the suspension and/or cancellation of accounts.Inform management and account management teams regarding potential issues and escalate situations as appropriate.
Essential Skills2-4 years of accounts receivable and collections experience, preferably in a high-volume billing environment.Self-motivated with an eye for process initiatives and improvement.Solid understanding of accounts receivable and basic accounting policies.Strong MS Office Suite skills.Experience with Intacct or other ERPs is a plus.
Additional Skills & QualificationsAssociate’s degree or equivalent professional experience in Accounting, Business Administration, or a relevant field.Highly organized with excellent attention to detail and problem-solving skills.Strong work ethic with the ability to adapt to rapidly changing environments.Ability to work in an open environment with cross-functional teams.Strong communication and customer service skills with internal and external contacts.
Work Environment
This position offers a remote/hybrid work environment with a team of seven. Candidates in Utah or San Francisco are preferred to occasionally work in the office. The role follows a standard 8-5, Monday to Friday, Pacific Standard Time schedule. The position is open to candidates in one of 20 states, including Arkansas, Arizona, California, Colorado, Florida, Georgia, Kansas, Minnesota, Missouri, Nevada, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.
Job Type & Location
This is a Contract to Hire position based out of Lehi, Utah.
Pay and Benefits
The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Sep 26, 2025.
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\n\nAbout Aston Carter:\n
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
\n\nThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
\nIf you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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