Description We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Charlotte, North Carolina. In this role, you will be responsible for managing and maintaining accounts receivable processes, ensuring timely collections, and supporting accurate cash application. This position is ideal for individuals who thrive in fast-paced environments and have strong organizational and analytical skills. Responsibilities: Maintain well-organized and accurate records of incoming payments, ensuring timely and correct application of funds to customer accounts based on remittance details. Independently research and resolve unapplied or misallocated payments with minimal supervision. Address and resolve payment issues proactively, including declined credit card transactions, returned checks, and payment discrepancies (overages/shortages), while maintaining clear and timely communication with all stakeholders. Manage the shared Accounts Receivable inbox by monitoring and responding to inquiries promptly and professionally, ensuring all outstanding items are followed up on appropriately. Oversee the daily invoicing process, including the preparation and distribution of weekly summary invoices for key clients and monthly account statements, ensuring accuracy and timeliness. Actively monitor customer accounts for delinquency, initiate collection efforts as needed, and communicate status updates to internal teams, including department management and sales leadership; ensure all actions are properly documented and completed in a timely, professional manner. Handle new customer account setup in line with company procedures, flagging any irregularities or concerns for further review. Identify opportunities for improvement within AR processes; recommend enhancements and contribute to updates and documentation to align team practices. Support team success by serving as a go-to resource, sharing knowledge, promoting process consistency, and modeling best practices in daily work. Requirements • Proven experience in accounts receivable or a related field. • Strong knowledge of commercial collections and B2B payment processes. • Proficiency in cash applications and handling billing functions. • Familiarity with Dynamics 365 Business Central or similar ERP systems. • Excellent communication and interpersonal skills. • Ability to analyze financial data and generate accurate reports. • Detail-oriented with strong organizational skills. • Capability to work independently and meet deadlines in a fast-paced environment. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .