Description We are offering a contract employment opportunity for an experienced Accounts Receivable Clerk to join a dynamic team in the construction industry, located in Norton, Ohio. The ideal candidate will play a crucial role in ensuring the company maintains accurate financial records and effective customer account management, all while upholding high standards of professionalism and customer service. This position involves processing customer applications, managing customer portals, handling inquiries, and actively monitoring accounts to take necessary action to mitigate risks. The role demands exceptional organizational abilities, strong communication skills, and meticulous attention to detail. Key Responsibilities + Customer Account Management: + Set up and maintain accurate records for new customer accounts and ensure portal accuracy is continuously managed. + Serve as the primary point of contact for portal customers, preparing and sharing pertinent documentation within required deadlines. + Payment and Collections Support: + Work with the Accounts Receivable team to assist in the collection of service ticket invoices and resolve portal-related payment issues effectively. + Monitor customer accounts for discrepancies, nonpayments, or delayed payments. + Customer Communication and Issue Resolution: + Communicate directly with clients to address outstanding balances, reviewing payment history, credit lines, and potential payment plans. + Handle high-volume collection concerns with tact and professionalism. + Transaction Processing: + Process credit card payments while ensuring invoices include job designations and branch-specific information. + Relay invoice details to clients and maintain detailed records of communication in the Accounts Receivable system. + Billing Accuracy and Compliance: + Investigate billing discrepancies thoroughly to identify root causes and share insights with the team to ensure proper billing practices. + Collaborate with the CFO and Billing Associates on legal matters, maintaining strict confidentiality standards. + Additional Responsibilities: + Participate in ad hoc projects and initiatives to support the team as needed. Requirements • Minimum of 2 years of experience in Accounts Receivable or similar role within the Construction/Contractor industry • Proficiency in Account Reconciliation • Demonstrable experience with Accounts Receivable (AR) • Expertise in Billing procedures and Cash Applications • Proven ability in Cash Collections • Experience with Commercial Collections • Proficiency in Microsoft Excel • Excellent communication and interpersonal skills • Ability to work as part of a team and independently • Strong organizational and time-management skills • High level of accuracy and attention to detail • Ability to handle confidential information responsibly. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .