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DuPont Latin America Collections team has an opening position for an Accounts Receivable Analyst located in Punto Polanco, MX. The Accounts Receivable Analyst administers and coordinates assigned activities related to all aspects of collections between the company and our customers who are located mainly in Brasil and Latin Amercia countries. Activities may include email and telephone contact with internal (Customer Service, Credit Assessment, Sales and Business) and external customers from Brasil, Mexico, Argentina and Colombia, in order to maintain the given portfolio of accounts up to date, to prevent any order referral or disruption on our relationship with our customers. Ensures a good analysis of their portfolio to provide a good forecast of what will be collected by the end of the month so that management is aware of the numbers. Monitors customers performance to prevent any credit and collection issue that might affect our relationship with the business and customers. This position will also require a thorough understanding of and become actively involved in support of our Customer Service Team and Sales Team to provide the most effective response when needed by managing a good follow up of ther assigned portfolio.
Main activities
Manage the given portfolio very closely to ensure collection efforts are accomplished, to prevent any order referral. Manage a good relationship between Customer Service and the business and work as a Team to solve any issues we might face with our requests to our customers. Proper reporting to the Credit Specialists, Business Consultants and Management, to record any issue we might have on collecting so we can escalate with the business for their assistance if needed. Accountable for providing specific reports and timely follow up to our internal control team in India for reconciliation purposes. Responsible for providing timely responses to our partners so issues might be timely solved. Support on providing evidence on requests as needed for any internal or external audits as requested by management. Develops competence by performing structured tasks or assignments. Requires social skills to understand and interact with others on the team. Receives significant instruction, guidance and direction from more senior level roles. Uses prescribed guidelines to resolve standard problems.Main requirements:
Bachelor’s degree or equivalent required. Proven ability to build and maintain strong relationships with internal and external customers. Customer satisfaction oriented. Excellent interpersonal, spoken and written communication skills in English. Portuguese skills is a plus. Proven analytical skills (data analysis and interpretation). Multitasking and project management skills Intermediate to high level of Microsoft Office SAP knowledge preferably, if not we can train. Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment.Join our Talent Community to stay connected with us!
On May 22, 2024, we announced a plan to separate our Electronics and Water businesses in a tax-free manner to its shareholders. On January 15, 2025, we announced that we are targeting November 1, 2025, for the completion of the intended separation of the Electronics business (the “Intended Electronics Separation”)*. We also announced that we would retain the Water business. We are committed to ensuring a smooth and successful separation process for the Future Electronics business. We look forward to welcoming new talent interested in contributing to the continued success and growth of our evolving organization.
(1)The separation transactions are subject to satisfaction of customary conditions, including final approval by DuPont's Board of Directors, receipt of tax opinion from counsel, the filing and effectiveness of Form 10 registration statements with the U.S. Securities and Exchange Commission, applicable regulatory approvals, and satisfactory completion of financing. For further discussion of risks, uncertainties and assumptions that could impact the achievement, expected timing and intended benefits of the separation transactions, see DuPont’s announcement.
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