Why join us? 

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

Responsible for managing the collection of Accounts Receivable in compliance with established policies. Includes communication with external and internal customers to maintain status of accounts through collections of payments, account reconciliations, backlog management and dispute resolution.

ESSENTIAL FUNCTIONS

Assign appropriate codes to customer accounts for collection purposesAssist with AR Audit processes and documentationAssist with training of new AR AnalystsEscalate collection issues appropriately as prescribed in the Best Practices worksheetFollows prescribed documented procedures to ensure accuracy and audit requirementsIdentify and recommend process improvementsMaintain current status of accounts and monitor credit limitsProcess A/R portion of new business partner workflowRecord collection efforts appropriatelyReview and approve customer orders in the order system based on the credit line and payment statusUnder broad supervision collect on outstanding Accounts Receivable for a variety of distributions using an assortment of reports and programsUnderstand and communicate department resultsWork with Credit Analysts to manage challenging accountsWork with internal customers for information & resolution of payment issuesPerforms additional responsibilities as requested to achieve business objectives.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Bachelor's Degree in Accounting / Finance. or equivalent experience demonstrating proficiency required. 2 years of experience of professional accounting/finance experience required.Advanced Excel SkillsProficient with an Order to Cash systemExperience reading and interpreting payment terms for contractsAdvanced knowledge of and experience with accounting principles, concepts, theories, and techniques in conducting activities supporting the development, monitoring and maintenance of customer accounts.Under minimal supervision, ability to maintain, audit, and adjust customer accounts that impact the general ledger

Skills and Abilities

Ability to successfully complete assignments that are broader in nature, usually requiring an advanced understanding of and extensive experience in customer account management fundamentals.

Proficient communication skills and basic negotiation skills.

Ability to apply logic in solving problems non-routine in nature

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  careers_help@millerknoll.com.