Company Description

Our company

Job Description

Daily Accounts Receivable activities include updating AR system, contacting customers for outstanding past due invoices and over credit limit balances. 

KEY RESPONSIBILITIES:

Weekly contact with each customer on overdue invoices (+ 15 Days)Update A/R Log with detailed collection notes listing actions on each invoice and timely follow-upBuild key relationships with clients and internal staff to more effectively resolve issues and collect payment on invoices quicklyWeekly reporting on slow-paying clients and aged invoicesWeekly updates with Accounting Manager on any issues that need further assistanceWeekly 1 on 1 meeting with Operational departmentsSupport Accounting Department and other Product departments with miscellaneous tasks related to accounting

 

Qualifications

 

Excellent organization skills and detailed-orientedMotivated self-starter and work with urgencyAbility to thrive in a fast-paced and dynamic environmentAbility to accept and implement change as it occursMust have solid intermediate level Excel skillsGood data entry and computer skillsAbility to multi-task and effectively prioritize a demanding workloadTelephone SkillsEffective interpersonal and written and verbal communication skills English Good Customer ServiceCustomer PortalsStrive for continuous improvement – create best practices

WHAT WE EXPECT FROM YOU:

Expeditors Key Performance Expectations

 

Exceptional Customer Service:

Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).

 

Job Execution:

Consistently completes quality work that matches job expectations.  Is committed to operational excellence and continuous improvement for own job function and across the network.  All activities are compliant with company policies/procedures and code of business conduct and with government regulations.

 

Reliability:

Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.

 

Collaboration:

Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.

 

Communication:

Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers.  Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.

 

Culture:

Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. 

 

Personal Growth and Development:

Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.

Additional Information

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick Time Health Plan: Medical, Prescription Drug, Dental and VisionLife and Long-Term Disability Insurance 401(k) Retirement Savings Plan Employee Stock Purchase Plan Training and Personnel Development Program