Accounting Operations Specialist
Kforce
Kforce has a client in Alexandria, VA that is seeking an Accounting Operations Specialist.
Responsibilities:
* Process share drafts, direct deposits, ACH functions, and card/online services activities
* Monitor reports related to card and online services to identify and resolve discrepancies
* Adjust member accounts for EFT and card-related issues
* Respond to inquiries regarding RDC, Bill Pay, A2A, Zelle, ACH, drafts, and wire transfers
* Investigate and resolve issues related to affidavits, stop payments, returned checks, and daily returns
* Manage email inquiries and member notifications regarding check holds, disputes, and adjustments
* Escalate complex issues to senior team members as needed
* Provide backup support for cardholder dispute processes
* Stay current on ACH rules, Regulation D, and share draft functions through ongoing training
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