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Job Summary

The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers financial and human resource transactional support.

The Accounting Customer Service (ACS) Accountant reports to the Accounting Supervisor within the ACS team, they collaborate with fellow Accountants and Associates. Each Accountant processes a variety of accounting transactions requested by internal customers in addition to completing monthly responsibilities as assigned. These responsibilities are expected to be delivered with excellent customer service with accuracy and quality.

Work Location:

Because occasional on-site presence may be required, you are expected to live within a reasonable commuting distance to Ann Arbor. You are required to have a high-speed internet connection and a designated working space in your home. Equipment, including a laptop and monitors, will be provided for your use.

Please Note: 

This position is 2 year term-limited - 40 hours per weekVisa sponsorship is not available for this positionWhy Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:

Seven paid holidays and four paid season days.A retirement plan that provides two-for-one matching contributions with immediate vestingMany choices for comprehensive health insuranceLife insuranceLong-term disability coverageFlexible spending accounts for healthcare and dependent care expensesResponsibilities*Journal Entry processingAnalyze financial transactions for accuracyUse Business Objects (reports database) and PeopleSoft query in daily workUse Microsoft Suite in daily workEmphasis in ExcelWill maintain complex spreadsheetsWill perform complex functionsProvide exceptional customer service to the university's schools, colleges, and unitsVia TeamDynamix (TDx) ticketing system, Telephone, and emailClose the Accounts Payable and General Ledgers at month and year-endChartfield structure/tree maintenanceDepartment, Project/Grant, ShortcodeAccount ReconciliationsInternal ReviewFinancial Memo preparationCash Advance ApprovalsProvide accounting guidance to the university communityEmbrace LEAN principles to support a continuous improvement cultureRecommend and implement process improvementsRequired Qualifications*Bachelor's degree in Business Administration with a major in Accounting1+ years experience providing customer service1+ years experience with business software toolsModes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

The University of Michigan, with an operating budget of more than $10 billion, is a leader in higher education. U-M SSC provides administrative support related to financial and human resources in the following areas: Accounts Payable, Travel and Expense, General Accounting, Accounts Receivable, Benefits, HR Data Management, Time and Leave, and Employment Process. To learn more about U-M SSC, please visit our website: www.ssc.umich.edu.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.