Description Key Responsibilities Order Review & Release + Conduct daily reviews of customer orders placed on hold. + Release orders within set authority limits, obtain necessary approvals, and retain all documentation per internal control and compliance standards. Collections & Payment Follow-Up + Execute daily collections activities for past‑due and upcoming invoices within assigned territories. + Ensure customers provide accurate invoice references with payment within 48 hours of issue. Bad Debt Prevention + Implement proactive strategies to minimize bad debt exposure for the organization. Chargeback & Deduction Resolution + Investigate and resolve customer chargebacks and deduction issues within 30 days or by the close of the next accounting period. Credit Card Payments + Process customer credit card transactions and forward receipts to the credit administrator for record-keeping. Statements & Customer Support + Prepare and distribute customer statements and requested account information in a timely manner. + Handle billing inquiries, ensuring high-quality customer service and swift issue resolution. SAP System Management + Record all collection activities in SAP using transaction FD32. + File and maintain important customer documents in SAP customer records, working closely with the credit administrator. Account Reconciliation & Adjustments + Prepare customer account offsets and adjustments within the same period, prior to month‑end closing. Requirements Required Qualifications + 2+ years in collections, accounts receivable, or a related finance role. + Hands-on experience with account reconciliation. + Proficient in SAP (e.g., SAP S/4HANA) for credit and collections. + Strong command of Microsoft Office (especially Excel). Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .