**About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Eligibility on day 1 for all benefits + Dollar-for-dollar 401(k) match, up to 5% + Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more + Immediate access to time off benefits At Baylor Scott & White Health, your well-being is our top priority. Note: Benefits may vary based on position type and/or level **Job Summary** Accounting Assistant II supports the Cash & Treasury team by managing all payment-related activities for Baylor Scott & White Health Plan (BSWHP) and FirstCare exchange membership. The role ensures timely and accurate payment posting, resolves discrepancies, and processes refund requests following policy. This position works closely with the Billing, Customer Service, and Sales teams to research and resolve payment-related issues and escalate complex matters to management as needed. _**Note: This is not a customer service role and requires Accounts Receivable (A/R) experience_ . **Essential Functions of the Role** + Accurately record and apply all incoming payments to member accounts (manual and automated). + Book and reconcile all Accounts Receivable transactions with strong attention to detail. + Work with multiple banking platforms, including Lockboxes and ACH payment processes. + Monitor and reconcile payment discrepancies, escalating unresolved items promptly. + Investigate and resolve payment irregularities on both incoming and outgoing transactions. + Process refund requests via the designated portals, ensuring policy compliance. + Maintain and prioritize tasks across multiple work queues. + Provide documentation and support for internal and external audit requests. + Demonstrate strong command of Microsoft Office, particularly Excel (pivot tables, v-lookups, etc.). + Maintain a high level of accuracy and independence in daily tasks. + Meet deadlines in a fast-paced, high-volume environment with minimal supervision. + Collaborate cross-functionally and communicate effectively across teams **Key Success Factors** + Proven experience in Accounts Receivable and payment reconciliation. + Strong analytical and problem-solving skills. + Detail-oriented with excellent organizational and follow-through abilities. + Effective communication skills, both written and verbal. + Ability to multi-task, adapt to changing priorities, and work independently. + Proficient in Microsoft Office Suite, **especially Excel.** **Belonging Statement** We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve. **QUALIFICATIONS** + EDUCATION - H.S. Diploma/GED Equivalent + EXPERIENCE - 1 Year of Experience **Work Environment:** + **Hybrid Schedule:** + In-office for the first 90 days during training and onboarding. + After training: 3 days in the office, 2 days remote each week. + Must be able to work in **a fast-paced,** high-pressure environment. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.