**Company description** At Heartbeat Clinical Research, we're revolutionizing the way clinical trials engage with patients. Traditional recruitment is over. Our innovative Patient Activation Division shifts the focus from simply finding patients to activating them—transforming qualified patients into engaged participants and advocates for their own health outcomes. **Overview** This role is pivotal in developing and implementing marketing strategies that support patient recruitment and retention in clinical trials. The ideal candidate will have substantial experience in clinical trial marketing and management, combined with agency experience, to successfully lead client relationships and drive successful recruitment campaigns. Ultimately improving clinical trial success and patient outcomes. **How you’ll grow with us:** Account Supervisor is where you’ll start, but we’re always planning for where you’ll go. Account Supervisors are all expected to hone skills that will help build on their careers. Those skills include: + The ability to learn quickly and prioritise multiple tasks + The ability to analyze data (site metrics, media performance metrics) **How you’ll strengthen the team:** Our team is looking for someone who can become an expert in our clients’ businesses and be the clear voice of the client within the Agency beyond that, here’s how you’ll make your mark: + Knowledge of the pharmaceutical and healthcare industries + Excellent written and oral communication skills + Ability to create and give presentations + Ability to manage multiple client projects **Responsibilities** **Key Responsibilities** 1. **Strategic Marketing Leadership:** Collaborate on strategic marketing plans for clinical trial participant recruitment, focusing on messaging to reach and engage target populations. 2. **Clinical Trial Collaboration:** Partner closely with clinical trial teams to understand study protocols, patient eligibility criteria, and recruitment goals, ensuring marketing strategies are aligned and effective while also maintaining realistic recruitment timelines and targets, adjusting strategies as needed to optimize enrollment. 3. **Client and Agency Management:** Act as the main point of contact for key clients, grow and maintain positive relationships ensuring their needs and expectations are met and exceeded. Collaborate with internal teams, including creative, digital, and media, to implement integrated marketing campaigns that support recruitment goals. Provide expert guidance to clients on regulatory compliance in clinical trial marketing and recruitment. 4. **Performance Tracking and Reporting:** Apply analytics to measure the efficiency of recruitment campaigns, making data-driven refinements for continual improvement. 5. **Compliance and Best Practices:** Ensure all marketing and recruitment efforts are compliant with industry regulations and standard processes, including ethical considerations and patient privacy standards. Champion patient-centered marketing approaches that prioritize clear communication and respect for participants. **Qualifications** **What you’re bringing with you:** With 2+ years of experience, you’ve built a legit foundation in Client Services. These are the skills you’ve totally nailed: + Bachelor's degree in Life Sciences, Marketing, Communications, or a related field. An advanced degree or experience in Clinical Research or Business Administration is a plus. + Exceptional client management relationship skills + Previous experience working in an agency environment, with strong client management skills and cross-team collaboration experience. + Proven understanding of regulatory requirements and ethical standards in clinical research and patient recruitment. + Strong analytical skills, with experience using data to inform marketing strategies and demonstrate ROI. + Excellent communication and presentation skills, with the ability to articulate complex clinical information effectively. **Additional Desired Skills:** + Experience with digital marketing tools and platforms tailored to healthcare or clinical trial audiences. + Oncology experience a plus + Proficiency in CRM systems and participants engagement software. + Familiarity with global clinical trial landscapes and multicultural marketing strategies. **Additional information** Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. Compensation Range: $73,910 - $116,380 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 07/20/2025. If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.