Overview When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise. InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram. About This Opportunity The Account Specialist will report to the Sales Director.  This position’s key focus will be to grow and maintain the prepaid business for InComm at assigned retailer(s) while driving and maximizing account productivity. The position is a combination of marketing, account and operations support in a client-facing role. The Account Specialist plays a key role in supporting the rollout of major initiatives along with supporting the sales team ensuring all daily account and customer related issues are actioned in a timely manner. This person will help the InComm account team support the prepaid category at the retailer with the goal of growing sales and profitability with a special focus on operational, marketing, and promotional initiatives. Responsibilities Sustain relationships with key clients, acting as the primary point of contact and building trust. Analyze client requirements, business objectives, and market trends to identify opportunities for growth and address potential challenges. Resolve issues, anticipate needs, and ensure clients are satisfied with the company's products and services. Create strategic plans and identify opportunities for upselling and cross-selling. Collaborating with internal teams such as logistics, procurement, marketing, and product development, to ensure a coordinated and effective approach to client management. Monitor sales progress, identify areas for improvement, and report on the status of the account. Develop and implement planograms that are proportionate to the opportunity and strategic direction of the company. Ensuring project deadlines are met. Determining project changes Facilitate meetings where appropriate and distribute minutes to all project team members Execute internal and external processes Maintain key databases Implement best practices and work on continual improvements in all processes and documentation Keep abreast of industry trends and changes, advise how these can be brought into the company’s offerings/practices through sales and marketing strategies Facilitate internal invoicing process Marketing and advertising support: Plan, set up and manage promotional activity tracker and creative for all promotional assets Support and participate and annual tradeshows Analyze and maintain a database of all promotions/shippers Other tasks and responsibilities as assigned Qualifications Bachelor's degree or equivalent work experience 1 to 2 years of Account Management experience Business strategy and process skills Proven ability to create and implement strategic plans Proven ability to prioritize workload throughout multiple accounts Demonstrated ability to manage multiple competing tasks and demands in a fast-paced work environment. Effective verbal and written communication at all levels Ability to manage expectations and develop strong working relationships with customers both inside and outside the organization Positive attitude and an ability to work independently as well as collaboratively, self-prioritizing workload Proficiency in all MS Office applications InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law. *This position is eligible for the Employee Referral Bonus Program-