Job Title: Account Specialist
Job Description

Join a dynamic and rapidly growing team to enhance the shipper experience for vendors and sellers using Amazon Inbound Transportation. As an Account Specialist, you will play a crucial role in driving innovation within transportation and logistics by evaluating network shipper defects and implementing improvements through coaching and performance management. You will work directly with shippers to develop solutions and improve performance metrics.

ResponsibilitiesMonitor, verify, and present data on a daily basis.Overcome transportation disruptions and barriers in real time.Identify root causes of transportation defects.Maintain daily logs on assigned shippers.Lead weekly calls with assigned shippers.Conduct Daily Business Review Stand-up calls.Essential SkillsProficiency in account management and Excel.Experience in customer service and vendor management.Strong written and verbal communication skills.Knowledge in logistics, transportation, sales, and supply chain.Ability to navigate multiple systems and databases.Additional Skills & QualificationsGood relationship-building and organizational skills.Effective communication and technical skills.Experience in supply chain or logistics is beneficial.Familiarity with Excel and Outlook is helpful but not mandatory.Work Environment

The position currently offers a hybrid work environment with three days in the office, transitioning to five days in-office. The role involves working with various technologies and tools, including Excel and Outlook. Strong organizational skills are essential for managing email correspondence effectively.

Pay and Benefits

The pay range for this position is $22.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tempe,AZ.

Application Deadline

This position is anticipated to close on Jul 31, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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