Job Title: Account Services Representative 
Location: St. Louis, MO
Hours/Schedule: 8:00 am- 4:30 pm
Type: Contract
 
Overview
Global Medical Device company looking to hire experienced Customer Service professional to assist with account maintenance and customer service inquiries.  Must bring a High School Diploma and 2+ years of experience.  
 
Responsibilities Process multiple daily order entry and billing transactions with an extremely high level of detail. Resolve issues. Maintain customer accounts. Communicate directly with sales force, internal departments and clients to pursue and resolve issues related to orders, billings, accounts receivable and returns.  
Requirements High School diploma or equivalent required; prefer Associates Degree or equivalent work experience 2+ years customer or account management experience Experience working with an ERP system (Oracle preferred) Must have experience using MS Office Excel and Outlook. Valid drivers license and good driving record Demonstrated knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Demonstrated organizational, customer service and follow up skills Demonstrated phone skills; ability to maintain composure in stressful situations Demonstrated order processing skills Demonstrated accuracy in data entry and report generation Prefer demonstrated knowledge of the medical implant industry and hospital customer base
Benefits
System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.
 

Ref: #558-Scientific

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.