Account Services Assistant Location: Lakeland, FL, US, 33815 Requisition ID: 17743 Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com . **Overview** The Account Services Assistant is responsible for administrative activities and the support of the Account Services team. This individual is responsible for preparing monthly sample ticket marketing packets and performing key support tasks of the game life cycle process. **Responsibilities** + Audit instant ticket prize structures for mathematical accuracy and report any discrepancies. + Record any Post Executed Changes (PECs) to Working Papers and distribute + Data entry of game information into GMS, spreadsheets, documents, etc. + Compare game data in the Game Management System (GMS) against Working Papers for accuracy + Maintain Sample Ticket storage in the warehouse and maintain accurate inventory in an Excel spreadsheet + Prepare sample ticket marketing packets for customers and internal partners + Assist with preparation of customer deliverables (game rules, printing/binding working papers, press sheets) + Prepare game audit request and submit request with documentation to external auditors + Scan, manage, audit and store physical and digital records as needed + Pull and review vital records for audits when required **Qualifications** **Brightstar Lottery Global Requirements** Follow all policies such as Code of Conduct, Confidentiality, Information Security, Environmental Compliance, etc **Education Required** (high school, college degree, training, or certifications requirements) High school diploma or equivalent **Experience Required** (years of experience, specific industry or previous job experience requirements) 2+ years experience in an administrative, office, customer service, or similar office role **Skills Required** (software, technical, industry, equipment, lifting, and physical requirements) + Proficiency in Microsoft Office (Word, Excel, Outlook) + Strong attention to detail and accuracy + Data entry, editing and reporting + Intermediate skills in math (adding, subtracting, multiplication, and division) + Excellent written and verbal communication skills + Must be able to lift up to 25 pounds occasionally + Must be able to bend, stoop, kneel, squat, push, pull, and twist at torso as needed to perform work + Must be able to stand/walk up to 4 hours on shift **Preferred Education, Experience or Skills** (preferred degree(s), software, experience, equipment, etc) + Associates degree or equivalent experience preferred + Proficiency in Adobe Acrobat Pro a plus + Printing industry or related experience a plus + Experience supporting multiple team members a plus **Keys to Success** • Building collaborative relationships • Decision making • Drive results • Foster innovation • Personal energy • Self-leadership \#LI-MS1 At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $24.00- $26.00. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable. Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements. All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate. IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.