Job Summary

Job Description

What is the opportunity?

Account Services Representative positions are responsible for receiving, preparing and processing high volumes of client deposits in a production environment.  These individuals will process routine data entry through on-line input of transactions, and develop a basic understanding of products and processes in the Deposit Processing Department.  Activities also include balancing transactions and deposits received from clients and branches with emphasis on throughput, accuracy and production.

The shifts we are hiring for are:

Night Shift: Sunday evening to Thursday Evening (11:00pm – 7:00am)

Afternoon Shift Monday to Friday ( 12:00 pm - 8:00pm )

Afternoon Shift Monday to Friday ( 3:00pm - 11:00pm)

Day Shift:  Monday to Friday (7:30am – 3:30pm)

What will you do?

Deposit Processing

Showcase basic understanding of basic products and processes.

Follow standard procedural guidelines

Processes work volumes and provide consistent service within established benchmarks contributing to the achievement of business SLA/KPI.

Verify cash from ATM and Business deposits and enter in on-line processing system.

Identify potentially fraudulent activity at point of entry into financial system.

While most of the shift is spent sitting, this can be a physically demanding position.

What do you need to succeed?

Must Have

Client focused Mind set

Capacity to handle repetitive tasks

Ability to lift 25 to 40 lbs (depending on position)

Excellent communication skills

Able to stand and/or sit for long periods of time

Nice to Have  

Cash handling and balancing experience

Finance or banking background/education

Experience working in a productivity driven environment where performance is managed through benchmarks or quotas

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Flexible work/life balance options

Opportunities to do challenging work

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

205 COURTNEYPARK DR W:MISSISSAUGA

City:

MISSISSAUGA

Country:

Canada

Work hours/week:

22.5

Employment Type:

Part time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-24

Application Deadline:

2025-06-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.