Return to Job Search Account Representative Job Description

Overview:

The Credit Administration department is seeking a detail-oriented and proactive Account Representative to support daily operations and process improvements within a corporate Accounts Payable environment. This role involves editing invoices, researching payments, and resolving unapplied funds using our ERP system (SAP), while also coordinating across departments with various stakeholders. Other duties include evaluating customer creditworthiness, as well as forwarding delinquent accounts to third-party collections. The ideal candidate is a self-starter with strong communication, analytical, and multitasking skills. This team member will report to the Department Manager.

 

Responsibilities:

Take inbound calls from corporate customers and U-Haul associates to research/resolve billing issues.Make outbound collection calls on past-due corporate accounts.Take payments, issue credits and refunds.Review corporate account billing to identify errors and correct as necessary.Evaluate creditworthiness of “on-hold” customer accounts to contain risk.

Qualifications:

2+ years of experience in credit administration or a similar role.Strong analytical and problem-solving skills.Excellent communication and interpersonal skills.Proficient in Microsoft Office Suite, with strong Excel skills.Experience with credit scoring models, financial analysis, and collections a plus.Ability to work independently as well as part of a team.Detail-oriented and highly organized.Strong work ethic and ability to meet deadlines.

U-HAUL OFFERS:

Full Medical coveragePrescription plansDental & Vision PlansNew indoor fitness gymGym Reimbursement ProgramRegistered Dietitian ProgramWeight WatchersOnsite medical clinic for you and your familyCareer stabilityOpportunities for advancementValuable on-the-job trainingTuition reimbursement programFree online courses for personal and professional development at U-Haul University®Business and travel insuranceYou Matter Employee Assistance ProgramPaid holidays, vacation, and sick daysEmployee Stock Ownership Plan (ESOP)401(k) Savings PlanLife insuranceCritical Illness/Group Accident24-hour physician available for kidsDave Ramsey’s SmartDollar ProgramSavvy consumer wellness programs - from health care tips to financial wellnessWellness ProgramMetLaw Legal programMetLife auto and home insuranceMindset App ProgramDiscounts on cell phone plans, hotels, and moreLifeLock Identity TheftU-Haul Federal Credit Union

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.