Account Program Administrator Job ID 218374 Posted 01-May-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service, Project Management Location(s) Dallas - Texas - United States of America, Kansas City - Kansas - United States of America, Las Vegas - Nevada - United States of America, Remote - US - Remote - US - United States of America CBRE is an equal opportunity employer that values diversity. **JOB SUMMARY** We are seeking a dynamic and detail-oriented Account Program Administrator to join our team and play a crucial role in supporting a broad range of administrative, operational, and programmatic activities across the business. This role plays a vital part in executive administrative support, employee recognition, safety and engagement campaign support, vendor and swag coordination. The ideal candidate will also provide light communications and presentation support, while assisting with change management and transition planning. We’re a fast-paced, highly collaborative team that values initiative, clear communication, and accountability. This position requires strong organizational skills and the ability to manage multiple executive stakeholders. **WHAT YOU’LL DO** **Provide Executive Administrative Support** + Manage calendars, travel arrangements, and expense reporting for assigned executive leaders, and ad hoc requests + Coordinate ad hoc travel bookings for account senior leadership candidates or other senior team members who travel infrequently + Coordinate large-scale meetings and events (e.g., account all hands, client summits), including run-of-show creation and meeting prep + Support administrative aspects of large-scale transitions and change initiatives + Maintain a centralized and current business status data bank with key account stats, business updates, and reference materials for leadership use + Prepare and route NDAs and other change management and transition-related documents via DocuSign and maintain status tracking **Coordinate Recognition & Engagement Programs** + Manage logistics and reporting for several employee recognition programs + Facilitate quarterly safety and engagement campaigns, including recognition fulfillment and performance tracking + Collaborate with People, Finance, and other internal stakeholders to align engagement programs with broader business goals + Maintain accurate reporting, records, and program documentation **Support Vendor & Swag Logistics** + Lead execution of swag projects (holiday gifts, mid-year appreciation, event giveaways), including vendor management, order tracking, and resolution of shipping escalations across global regions (North America, EMEA, APAC) + Oversee swag webstore management, including inventory checks, price matching, and timely invoice processing for a globally dispersed team + Coordinate work assignments with vendors and provide vendors with items necessary to complete projects **Contribute to Communications and Account Tools & Resources** + Manage shared inboxes and Teams sites to ensure timely responses and organized resources + Support formatting and content creation for executive presentations, memos, and campaigns + Update and maintain the internal document library + Other tasks as assigned **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **EDUCATION AND EXPERIENCE** + Bachelor’s degree preferred or equivalent combination of education and relevant administrative experience. + 3+ years in an administrative or executive support role. **CERTIFICATES AND/OR LICENSES** + None. **COMMUNICATION SKILLS** + Strong written and verbal communication skills. + Ability to draft professional emails, internal memos, and presentation content with clarity and accuracy. + Comfortable interacting with all levels of leadership, cross-functional teams, and external vendors. **FINANCIAL KNOWLEDGE** + Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages. + Ability to reconcile budget items and collaborate with Finance on program expenditures. **REASONING ABILITY** + Comfortable working with ambiguity and adapting to change. + Strong problem-solving skills and sound judgment. Requires intermediate analytical and quantitative skills. + Excellent organizational skills and the ability to manage multiple tasks and projects with competing deadlines. **OTHER SKILLS AND/OR ABILITIES** + Positive, self-motivated, and reliable team player, eager to learn and grow within a collaborative environment. + Proficient in Microsoft Office Suite (Excel, Outlook, PowerPoint, Word), SharePoint, Microsoft Teams, and DocuSign. · Experience usingcontent management systems,Smartsheet, Adobe PDF, and basic formatting or design tools, preferred. · High attention to detail and commitment to quality. + Flexibility and adaptability to work in a dynamic environment. **TRAVEL REQUIREMENTS/WORK SCHEDULE** + This is a fully remote role, with minimal travel (less than 20%) that may be required for team meetings or event support. + Some flexibility in working hours may be required to support teams across global time zones, primarily across North America. + Centrally located in MST or CST time zones preferred for optimal team support coverage. **SCOPE OF RESPONSIBILITY** Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. **BENEFITS** + Competitive salary and performance-based bonuses + Corporate benefits, which includes medical, dental, vision, disability, health care and dependent care reimbursement accounts, life and AD&D insurance + 401(k) Plan + Paid time off, parental leave, and holidays are available as established by Company policy + Opportunities for professional development and advancement within the Company + Access to a supportive and inclusive work environment that values creativity and teamwork _CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law._ CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $60,000,000 annually and the maximum salary for the position is $65,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)