Sofia, Bulgaria
6 days ago
Account Manager with English (ITAD)

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

About us:
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.
 

About the position:
The ITAD (IT asset disposition) part of the company provides services to support the life cycle of a product - logistics, control and tracking, refurbishment and repair, data destruction and recycling.

What will you do as an Account Manager:

Work with business customers to identify their needs and work out how the company can best meet those requirements

Maintain the company’s existing relationship with the customers

Ensure invoice accuracy, and coordinating onsite services within the agreed to service level agreements

Provide progress reports to clients and upper management as needed

Develop a solid and trusting relationship between customers and the company

Provide training to customers on the Client Portal

Look for opportunities to increase revenue and profitability

Maintain accurate data regarding the customer

Support contract renewal  

Work Monday - Friday, 10:00-19:00

About you:
You are:

Pro-active!

A great storyteller and an even better listener

Thinking outside the box to drive positive improvement

But you also:

Have excellent communication skills: written and verbal 

Demonstrate ability to meet deadlines

Have an authentic approach

Fluently speak English

Have previous sales/customer service experience

Have previous experience in working in a similar role or in a similar field (IT distribution) (considered a strong advantage)

Possess ability to multitask

What we offer:

Competitive salary & Bonus system

Additional health and life insurance

Food vouchers & Transport Allowance

Well-being Program & Multisport card

Referral and baby bonus

Paid holiday days increasing in time

Language courses

Free access to LinkedIn Learning Platform

Many trainings and academies, including opportunity for ACCA certification

Great career growth and development opportunities

Hybrid type of work

Modern office space with free coffee and hot beverages

Company discounts

Recognition awards

What are you waiting for?  Apply now!

#LI-Hybrid #LI-NB2 #IngramMicroBulgaria
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