It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
About us:
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.
About the position:
The ITAD (IT asset disposition) part of the company provides services to support the life cycle of a product - logistics, control and tracking, refurbishment and repair, data destruction and recycling.
What will you do as an Account Manager:
Work with business customers to identify their needs and work out how the company can best meet those requirements
Maintain the company’s existing relationship with the customers
Ensure invoice accuracy, and coordinating onsite services within the agreed to service level agreements
Provide progress reports to clients and upper management as needed
Develop a solid and trusting relationship between customers and the company
Provide training to customers on the Client Portal
Look for opportunities to increase revenue and profitability
Maintain accurate data regarding the customer
Support contract renewal
Work Monday - Friday, 10:00-19:00
About you:
You are:
Pro-active!
A great storyteller and an even better listener
Thinking outside the box to drive positive improvement
But you also:
Have excellent communication skills: written and verbal
Demonstrate ability to meet deadlines
Have an authentic approach
Fluently speak English
Have previous sales/customer service experience
Have previous experience in working in a similar role or in a similar field (IT distribution) (considered a strong advantage)
Possess ability to multitask
What we offer:
Competitive salary & Bonus system
Additional health and life insurance
Food vouchers & Transport Allowance
Well-being Program & Multisport card
Referral and baby bonus
Paid holiday days increasing in time
Language courses
Free access to LinkedIn Learning Platform
Many trainings and academies, including opportunity for ACCA certification
Great career growth and development opportunities
Hybrid type of work
Modern office space with free coffee and hot beverages
Company discounts
Recognition awards
What are you waiting for? Apply now!
#LI-Hybrid #LI-NB2 #IngramMicroBulgaria