Why SoftwareOne?

Why SoftwareOne?

 

Looking for an internship or first job? Starting your career is complicated, isn't it?
Not with us! You can become a new #swomie and enjoy the advantages we have prepared for new talents, as we want you to gain experience but also develop your career at a global company:

Intensive - and continuous training, the IT world is moving forward and we don't miss a thing!Mentoring - You will have your own mentor to guide and help you.Involvement - The best professionals ready to teach you as much as you want. 

At SoftwareOne we offer you a Junior position in our Field Sales team. And the best part - we teach you everything you need to know through our SoftwareOne Academy! 

The role

An Account Manager (AM) is responsible for building strong relationships with SoftwareOne customers to ensure the ultimate customer experience and that maximum value is received throughout customer lifetime. This role provides ongoing sales support to existing customers, manages the customer relationship and customer satisfaction. The AM builds & implements the account strategy, helps identify new sales leads, and collaborates with Business Development Executives to develop sales plans and identify opportunities. The AM owns the overall accountability and is responsible for the holistic relationship with the customer. 

 

 The Role-

Be the primary point of contact and build and maintain long-term relationships with customersProactively seek new opportunities to expand our customer base, acquiring new logos and bolstering our market presence.Play a pivotal role in team strengthening, nurturing internal relationships to ensure seamless collaboration and effective sales strategy executionDevelop a trusted advisor relationship with customer stakeholders and executive sponsorsTake ownership on the customer experienceUnderstand customer needs and business objectives and offer the right solutions to customersEnsure the timely and successful delivery of our solutionsKeep customers satisfied by delivering exceptional service on a day-to-day basisDevelop, maintain and execute an account strategy with short-/ mid-/ and long-term goals on Account growth, Profitability, Customer retention, Customer satisfactionLead, moderate and orchestrate all activities on accounts.Enhance organization’s reputation by taking ownership for accomplishing new and different requests; exploring opportunities to add value to our customersTrack and forecast of defined account metrics, KPIs and financialsDemonstrates proficiency in engaging stakeholders from IT to C-level, articulating the business value of offerings, while also presenting SoftwareOne's diverse portfolio and showcasing customer outcomes achieved through advisory, delivery, and managed services
What we need to see from you

Requirement

Graduate degree in Business Management or Computer Science (Class of 2024/2025)

Strong passion for a career in sales

Fluent in English and Malay / Mandarin / Cantonese

SoftwareOne will ensure you get a comprehensive set of experiences so you can make an informed career choice to specialize in Sales and start to take advantage of SoftwareOne’s generous professional training programme.

 

What we have to offer

A career within an innovative company with a unique corporate cultureTop rating on glassdoorA variety of training and development opportunitiesTop technical equipment for your new jobNo dress code - wear what you feel comfortable in
Job Function

Sales