We are seeking a talented individual to join our MMB team at Mercer. This role will be based in Hong Kong. This is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

To provide client account management, including day to day client servicing, answer client’s enquiries, conduct staff briefings, smooth running of the policies, obtain quotations for remarketing and prepare proposal to clientsTo take up a portfolio of existing clients and provide required support to the clients and manage client’s expectation with assistance from team memberTo provide clients with consulting analysis and assist clients for benefits design whenever requiredTo liaise and negotiate with various insurance companies for scope of  benefit / policy terms and conditions, pricing build up good working relationshipTo develop new business opportunities via cross division selling and upsell existing portfolio of clients, obtain business lead from existing clientsTo achieve renewal/new business sales target as set & agreed with managementTo support on special projects like benchmarking assigned by the manager

 

What you need to have:

University degree or diploma in a related discipline or other relevant qualifications. 5-7 years' experience in account management, preferably in employees’ benefits program.  Knowledge of group medical and life insurance products is preferred.Strong numeric and analytical background.  Commercially astute and strong business sense. A track record in client and vendor management.Self-initiative and curiosity in health and benefits sector.  Self-motivated to seek out knowledge, test ideas and ways to contribute to the team.Ability to build relationships by communicating, influencing and negotiating effectively with team members.Project management skills, in planning ahead the different milestones to achieve and execute in a timely manner with strong commitment on quality.Computer literacy especially in Microsoft Office.Strong language capabilities in English and Cantonese.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.