C.H. Robinson is looking to fill an Account Manager role with our Global Forwarding division. In this role you will manage a select group of accounts within the office or broader C.H. Robinson portfolio of business. You will manage and grow existing accounts by bringing forth new services or modes and/or expanding on existing services offered, with a focus on increasing efficiency, adding value, and maximizing profitability through the account’s supply chain. As an Account Manager you will identify new opportunities within your portfolio, generate demand, and sell creative solutions/services to drive growth through relationship building, problem solving, and exceptional service. We are looking for a self-driven, results-orientated individual with a positive outlook and clear focus on high quality and business profitability. Sound like you? Grow your career with us at C.H. Robinson! 

Responsibilities:Retain and grow a customer portfolio of medium size client segment  Implement new business opportunities and account set-up compliance  Identify opportunities to further penetrate accounts by selling CHR’s diverse services   Manage customer expectations through the creation and utilization of SOPs, KPIs, and other account specific metrics  Contribute to the development and management of the annual account plan and budget Penetrate the account by making contacts and building relationships at multiple levels and in multiple departments within the account  Leverage internal analytics and market intelligence to gain customer insights Act as an advocate for customers, conveying customer needs across the organization, to ensure proper alignment and prioritization of resources  Determine customer pricing strategy using internal tools and resources  Partners with operations and product/supply teams to ensure optimal execution through the use of SOPs, best in class business processes, and mutually agreed upon customer KPI’s  

Required Qualifications:Bilingual English/SpanishHigh school diploma or GED Minimum 2 years of Global Forwarding experience or Account Management experience in the logistics industry or fieldExcellent communication, presentation skills and the ability to negotiate at all levels  Proficient in Microsoft Office Suite of programs  Proven ability to multi-task, prioritize, and manage time effectively   Strong ability to persuade, motivate, and influence others   Strong orientation towards growth, sales relationship building, negotiation, and financial acumen, developing long-term relationships with customers  Proven ability develop a thorough understanding of service portfolios, business strategies and technology systems    

Preferred Qualifications:Bachelor’s degreeValues a diverse and inclusive work environment  

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$53,900.00 - $84,000.00

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE//Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Two medical plans (including a High Deductible Health Plan)

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid and floating holidays

Paid time off (PTO)

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.