Description We are looking for an experienced a Key Account Manager to join our team based in Winston-Salem, North Carolina. This role requires a dynamic individual with a strong background in sales and account management, particularly within the telecom industry. The ideal candidate will excel at building relationships, managing key accounts, and driving business growth. Up to 75% domestic and possible international travel with occasional onsite Winston-Salem office visits. Responsibilities: • Manage and nurture relationships with key accounts, ensuring client satisfaction and long-term partnerships. • Develop and execute strategic plans to meet and exceed sales targets for accounts exceeding $200M. • Provide sales support and guidance to enhance customer experience and streamline processes. • Collaborate with clients to understand their needs and tailor solutions to meet business objectives. • Monitor account performance and identify opportunities for growth and improvement. • Utilize knowledge of telecom materials and distribution to optimize account strategies. • Ensure compliance with KYC and AML requirements in all account management activities. • Handle inquiries and resolve issues promptly to maintain high levels of customer service. • Work closely with internal teams to align account strategies with organizational goals and initiatives. Requirements • Minimum of 5 years of experience in sales or account management roles. • Proven ability to manage high-value accounts, ideally with hyperscale experience. • Strong understanding of telecom industry materials and distribution. • Proficiency in sales tax compliance and KYC/AML processes. • Excellent communication and interpersonal skills for client interactions. • Demonstrated expertise in customer service and problem-solving. • Ability to work independently and collaboratively within a team environment. • Strong organizational skills and attention to detail to manage complex accounts. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .