Account Manager
dsm-firmenich
**Job Title: Account Manager**
**City: Brazil**
As an Account Manager at Romer Labs, you will be part of a dedicated sales team that combines technical expertise with a meaningful mission—promoting food safety and building trusted relationships within the industry.
In this role, you will be instrumental in driving customer success and contributing to the company's growth. Your responsibilities will include developing and executing effective sales strategies, achieving defined sales targets, delivering outstanding post-sales technical support, providing thorough product training, and fostering strong customer loyalty within your region.
At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.
**Your key responsibilities**
+ Develop and execute sales strategies to achieve company-defined targets, prospecting and follow-up visits by product line
+ Monitor and report key sales performance indicators (KPIs), implementing corrective actions when needed
+ Record daily commercial activities in the CRM platform (Salesforce), including opportunities, visits, calls, and customer interactions
+ Provide technical support and training to ensure proper product application
+ Manage product complaints by opening support cases and assisting Global Technical Support in non-conformance investigations and product replacements when applicable
+ Identify sales opportunities for new products and new applications for existing solutions, gather and analyze market intelligence
**You Bring**
+ Degree in Agricultural Sciences: Agronomy, Animal Science, Chemistry, or Food Engineering
+ Knowledge and experience with pathogens, mycotoxins, allergens, and GMOs, including analysis for the animal nutrition and food industry markets
+ Intermediate to advanced English proficiency
+ Postgraduate studies or specialization is a plus
+ Availability to travel
**We Bring**
+ A work environment driven by quality, integrity, and sustainability.
+ Technical and commercial teams work side by side to deliver complete solutions, not just products.
+ Customers are not just buyers, but long-term partners.
+ A sales area with strategic relevance to the company’s growth.
+ Real opportunities for professional development, including international career paths.
+ Performance recognition through bonuses, visibility, and internal mobility.
**How to apply**
Interested in this job? Apply online by submitting your resume through our career portal. Generally, the procedure will be in line with the application process described on the dsm-firmenich careers website. Due to privacy regulations, we can only actively interact with applications through the career portal.
**Equal opportunities commitment**
dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us.
dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.
**About dsm-firmenich**
As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.
www.dsm-firmenich.com
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