Overview Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day. Are you in? Read on for more details about this particular role. Responsibilities Main Responsibilities for an Account Manager (OGP Segment) 1. Customer Relationship Management Build and maintain strong, long-lasting relationships with key clients in the OGP sector, ensuring ongoing trust and customer satisfaction. Act as the primary point of contact for customers, addressing any issues, concerns, or needs related to PPE solutions. Regularly conduct site visits, safety audits, and consultations to understand evolving customer requirements and safety challenges. 2. Sales & Business Development Identify and target new business opportunities within the OGP sector to expand the customer base and drive revenue growth. Develop and implement sales strategies to achieve or exceed sales targets, with a focus on increasing market share within the OGP segment. Negotiate contracts, pricing, and terms with customers, ensuring compliance with safety standards and maximizing profitability. 3. Tailored PPE Solutions Understand the unique safety needs and operational challenges of OGP customers, providing customized PPE solutions that meet specific industry regulations and safety standards. Recommend the right PPE products for customers based on risk assessment, hazard identification, and regulatory compliance. 4. Market & Industry Insights Stay updated on OGP industry trends, safety regulations, and competitor activities to offer customers relevant insights and strategic advice. Provide customers with the latest information on PPE innovations, safety trends, and best practices to help them improve workplace safety and reduce risks. 5. After-Sales Support & Service Ensure the timely delivery, installation, and proper usage of PPE solutions, providing ongoing support to address any post-sales issues or concerns. Work with internal teams to resolve any customer complaints or challenges and ensure the highest level of customer satisfaction. 6. Sales Reporting & Forecasting Monitor and report on sales performance, customer activities, and market conditions to management. Prepare sales forecasts and track key account metrics to identify growth opportunities and optimize sales efforts. 7. Collaboration with Internal Teams Coordinate with internal teams (marketing, product management, logistics) to align on customer needs, product offerings, and sales strategies. Share customer feedback and market insights with the team to continuously improve products and services. Qualifications Education & Experience: Bachelor’s degree preferred from engineering background. Minimum 5 years of experience in sales or account management within the OGP (Oil, Gas, and Petrochemical) industry, preferably in PPE or industrial safety solutions. Proven track record of managing large, complex accounts and driving sales in the OGP sector. Skills & Competencies: Strong understanding of OGP industry regulations, tender regulation (PTK007 latest revision), safety standards, and compliance requirements. In-depth knowledge of PPE products requirement specific to the OGP segment. Excellent negotiation, communication, and presentation skills, with the ability to communicate effectively with decision-makers at all levels. Ability to analyze customer needs, identify gaps, and provide customized safety solutions that meet operational requirements. Strong problem-solving and decision-making skills with a focus on customer satisfaction and operational safety. Proficiency in Sales Force and Office 365 Other Requirements: Willingness to travel frequently within the assigned region to visit OGP clients, conduct site assessments, and build relationships. Ability to work independently while collaborating with internal teams such as marketing, product management, and customer support. Strong focus on delivering exceptional customer service and after-sales support to ensure long-term client satisfaction and retention. #LI-MA2 #LI-Onsite