Returning Candidate? Log back in! Account Manager Job ID 2025-2424 # of Openings 1 Location US- Role type Permanent Working Remote Name US Homebased Role Purpose

Location-  US - Fort-Lauderdale

 

Level - Experienced Professional

 

Department - Sales  

 

Working Pattern - Full-time, Hybrid 

 

Benefits - Benefits at Ideagen

 

DEI - DEI strategy

We’re seeking a dynamic Account Manager to join our sales team and drive growth within our existing mid-market client base. In this role, you’ll be responsible for nurturing client relationships while identifying and executing upsell and cross-sell opportunities across Ideagen’s comprehensive suite of governance, risk, and compliance software solutions. This position offers the opportunity to work with established clients who rely on our solutions to manage critical business processes, while helping them maximize value through strategic account expansion. 

Responsibilities You’ll manage a portfolio of mid-market accounts, serving as their primary point of contact and trusted advisor for all things related to our GRC software solutions. Your day-to-day will involve conducting regular business reviews with key stakeholders, understanding their evolving compliance and risk management needs, and presenting tailored solutions that drive additional value. You’ll collaborate closely with our product specialists and customer success teams to ensure seamless implementation of new solutions, while working with our sales team to identify expansion opportunities within your accounts. Additionally, you’ll be responsible for achieving quarterly and annual revenue targets through strategic upselling and cross-selling initiatives, maintaining accurate forecasting in our CRM system
Skills and Experience You bring account management experience within the SaaS industry, with a proven track record of successfully growing existing accounts in the mid-market segment. You have demonstrable experience in upselling and cross-selling software solutions, ideally within the governance, risk, compliance, or adjacent sectors such as quality management or health and safety. Your communication skills are exceptional, allowing you to build strong relationships with C-level executives and department heads while articulating complex technical solutions in business terms. You’re comfortable with consultative selling approaches and have experience managing longer deal cycles   You thrive in a fast-paced environment, are self-motivated to achieve targets, and have a genuine interest in helping organizations improve their operational efficiency through technology solutions

 

 

 

About Ideagen

 

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. 

 

Every day millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. 

What is next?

 

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.

 

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place! 

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