**About the Role** Are you passionate about helping small businesses thrive? As an **Account Partner** , you'll own relationships with SMB restaurant partners, helping them grow, succeed, and stay engaged on the Uber Eats platform. You'll play a critical role in strengthening retention, expanding services, and creating long-term value for our partners and the business. **What You'll Do** + Serve as a trusted advisor to restaurant partners, helping them adopt new products and optimize performance on the Uber Eats platform + Re-engage churned partners through consultative outreach, rebuilding trust and reactivating accounts + Build processes and standardize best practices within merchant success and your territory + Collaborate cross-functionally with Sales and Operations teams to resolve merchant issues and drive satisfaction + Track merchant KPI and OKR to understand their success, issues, or opportunities + Excel in hands-on vendor management and training of new merchant features or products + Proactively maintain communication channels with prospects via email, phone and face-to-face meetings + Act as an ambassador of Uber Eats' mission, brand, and product **Basic Qualifications** 1. Minimum 1+ years of experience in sales, operations, account management, or similar functions (customer or partner-facing) **Preferred Qualifications** 1. Outstanding work ethic, attention to detail and curiosity 2. Effective internal and external communication 3. Ability to clearly frame a value proposition and ask the right questions to be able to overcome objections to gain commitment from your clients 4. Persistence and influence to overcome objections and gain commitment from clients 5. Proficiency in Salesforce and Google Sheets/Excel 6. Willingness to roll up your sleeves, and get in the weeds with out highest value partners 7. Bilingual, English & Spanish or English & Mandarin For Chicago, IL-based roles: The total annualized on-target earnings (OTE) for this position is USD $72,800 - $76,663. The OTE includes a base hourly rate of USD $24.50 per hour - $25.80 per hour and an annualized cash variable incentive target of USD $21,840-$22,999. The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits. Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform