Account ManagerGerman speaker Are you passionate about client relationships? Do you thrive in a sales environment where your German language skills are highly valued? About Our Team At LexisNexis Risk Solutions, our team is dedicated to fostering strong client relationships and ensuring customer success. As a trusted and collaborative group, we prioritize delivering exceptional service, building long-term partnerships, and driving impactful results. Our team members are empowered to make independent decisions and exercise sound judgment in their roles, contributing to the growth and retention of our client base. About the Role The Account Manager role is pivotal in our client retention strategy. By interfacing regularly with clients across various levels of seniority and multiple locations within assigned regions, you will play a key part in renewing and expanding client relationships. Responsible for all aspects of sales renewals, you will manage a dedicated Book of Business, ensuring client contracts, commitments, and product usage are optimized. Success in this role requires attention to detail, a proactive mindset, ownership of the renewal process, coordination with internal and external stakeholders, and a confident telephone manner. Responsibilities + Building and maintaining strong relationships with clients across all levels of seniority; + Managing renewals proactively, ensuring timely and accurate completion; + Promoting and enhancing client usage of subscriptions through regular interactions; + Identifying upselling and cross-selling opportunities to drive account growth; + Providing accurate forecasts and updates in the CRM system; + Conducting onboarding sessions for new clients to ensure seamless adoption of our solutions; + Acting as a key liaison between clients and internal teams to resolve queries and concerns; + Participating in regional events and campaigns to keep clients informed about relevant initiatives. Requirements + Be fluent in German (mandatory); + Demonstrate experience in sales or account management, preferably in a B2B environmen; + Exhibit confidence and professionalism in telephone communication; + Maintain excellent attention to detail and organizational skills, with the ability to multitask effectively; + Achieve sales targets consistently through effective strategies and execution. + Adapt to fast-changing environments and handle challenges with strong problem-solving skills; + Utilize familiarity with CRM systems like Salesforce (preferred); + Leverage knowledge of eLearning tools such as Brainshark and Highspot (desirable). Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. + Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your wellbeing and happiness are key to a long and successful career, as this role is global, benefits may vary according to your location. These are some of the benefits we are delighted to offer: + Health care plans and benefits + Modern Family Benefits, including maternity, paternity, adoption and surrogacy + Life assurance and accident policies + Comprehensive pension and retirement plans + Access to learning and development resources + Your recruiter will advise you on the benefits package for your location We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . USA Job Seekers: We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. EEO Know Your Rights . 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