South San Francisco, CA, 94080, USA
1 day ago
Account Manager
**Overview** **Compensation:** $90,000.00 - $110,000.00 annual salary (US Dollars) The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program **Benefits:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf) **POSITION SUMMARY** The Project Manager will manage multiple locations for a single client group and work closely with the staff, customers and building management company to ensure performance standards are met, revenue is accounted for and collected, and projects are completed. Work with any customer issues, employee relations issues, market the parking garages, manage staffing schedules and staff to ensure contractual obligations are met while keeping the facilities within budget and provide financial oversight to the properties. This Project Manager will oversee a total 13 properties totaling 3,000 parking spaces and 16 staff including 3 managers. These facilities are made up of 5 self-park garages, 2 self-park surface lots, 3 valet parking garages, and 3 facilities that operate nights and weekends or by event only. One facility is in Redwood City, Two in Brisbane and the rest in downtown San Francisco. **POSITION RESPONSIBILITIES** + Ensure company standards are met in compliance with the operations and servicing contractual obligations to customers within specified budget of labor and expense. + Assists in preparation of billing amount and invoice backup requirements according to Sarbanes-Oxley Accounting specifications. + Reviews daily labor for assigned Project. Assumes responsibility for properly educating supervisors on payroll procedures. Complete and approve all timekeeping. + Management of online sales platforms including management of events and setting of prices + Responsible for adhering to and enforcing established company policy and making sure assigned subordinates do likewise. + Lead regular monthly meetings with clients and engage in weekly client communication as needed. + Contact (when necessary) customers to ensure services meet service contract requirements and ensure customer retention. + Work consistently toward driving site revenues through acquiring more parkers, management of rates, or use of third-party aggregators. + Understand and use proper personnel management skills to resolve problems with employee and supervisory personnel. + Carry out both positive recognition and disciplinary action as needed. Train subordinates as needed. + Maintain business in line with branch financial goals by managing job budgets and costs associated to area of direct responsibility. Assumes responsibility for supervisor vacation and holiday replacement coverage. + Assists in Safety programs follow-through by Branch Safety Coordinators to ensure compliance with all safety policies. Ensure that company policy and all safety requirements are administered properly. Ensure both you and your Supervisors investigate immediately (24 hours) and thoroughly all work-related accidents. + Responsible for reporting of accidents involving personnel, vehicles, public liability, property damage and fidelity claims. Assists in reviewing workers compensation claims relevant to area of responsibility to ensure proper handling. + Must know the city, state and federal laws and regulations that affect company business and know what licenses are required to operate the business. + Assists in branch supply systems /order supplies. + Assists Branch Manager in location and safety audits. + Report directly to and work closely with the Branch Manager + Perform all other duties as assigned or requested. **KNOWLEDGE, SKILLS & ABILITIES:** + Three to three years’ experience in facilities management is preferred. + Proven ability to supervise various levels of staff. + Must be able to prepare advanced documents using Microsoft Office Suite including word, excel and PowerPoint. + Bachelor’s Degree preferred. + Good communication skills both written and verbal. Proven ability to work with and communicate with front line employees as well as upper-level management team. \#LI-AH1 REQNUMBER: 120240 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
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