JOB DESCRIPTION Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: + Serve as the lead point of contact for all customer account management matters + Build and maintain strong, long-lasting client relationships + Help your clients evaluate new products and services through a consultative selling process + Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors + Ensure the timely and successful delivery of our solutions according to customer needs and objectives + Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders + Develop new business with existing clients and/or identify areas of improvement to meet sales quotas + Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) + Prepare reports on account status + Collaborate with Account Executives to identify and grow opportunities within territory + Act as Solution Consultant for new clients during the sales process + Assist with challenging client requests or issue escalations as needed + Stay abreast of Industry trends. + Collaborate with cross functional teams as required Qualifications: + Bilingual (French & English) + B2B experience, preferably at the enterprise level. + Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role + Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization + Solid experience with CRM software (e.g., Salesforce, CRM) and MS Office (particularly MS Excel) + Experience delivering client-focused solutions to customer needs + Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail + Excellent listening, negotiation, and presentation abilities + Strong verbal and written communication skills + Ability to travel regularly + Insurance industry knowledge is an asset. Additional Requirements and Details: · Travel required up to 50% of the time. · Ability to work remote with a stable internet connection on an as needed basis · Located and working from an office location (when required) · Occasional lifting and/or moving up to 10 pounds. · Frequent repetitive hand and arm movements required to operate a computer. · Specific vision abilities required by this job include close vision (working on a computer, etc.). · Frequent sitting and/or standing.