Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.  Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.  

 

What does an Account Manager do at Hogarth?

The Account Manager will play a vital role in the successful running of the client account by providing high levels of client servicing, production and internal/external stakeholders management. They will be a master of communication and adaptability, ensuring deliverables across AV, Print and Digital are always met and expectations with key stakeholders managed. They will provide impeccable professional delivery in their role and build strong relationships, whilst developing new opportunities for the account. They would ideally have experience or an understanding of creative expansion.

Responsible for administration of the account  Completing projects to a specific schedule and within an agreed budget Liaising with client’s brand teams to ensure smooth delivery of market-specific materials Acting as an Account brand/QC guardian Keeping the director manager updated on status of projects Highlighting and escalating quality control issues to the director manager Distributing contact reports, agendas and trackers Working closely with internal stakeholders e.g. Print, Digital & Broadcast Collating any information needed for input to client reports and presentations Liaising with the creative agencies to obtain master artwork files and report any delays to direct manager Providing any additional administrative support to team as required Liaising with creative agencies, suppliers to obtain schedules, technical specifications and copy dates and report any issue to the direct manager The day-to-day management of clients’ marketing and advertising campaigns Regular communication and liaison with clients at a senior level Generating accurate reports and status notifications Using your knowledge and skills to push clients, the team and the agency in the most productive direction

Reporting lines and key stakeholders

This role reports to the Operations Director.
You will work closely with Account Management, Production and Finance teams.

Requirements

Coordinate between all relevant parties – internal (Print, Broadcast, Digital etc) and external (Clients and Agencies) Consistently deliver against all contractual obligations include SLAs and KPIs Manage client projects from brief to delivery ensuring final materials are on time and of the highest quality Ensure clear division of responsibility for appropriate files at each stage of the project Where project managers/producers are involved, take responsibility for ongoing communication, tracking project progress and status vs. schedules, timings, delays etc Manage, monitor and update all timelines and set realistic expectations with clients Monitor internal workflows, identify areas for improvement and make recommendations Check all materials (PDFs, emails, TVCs ect.) and ensure quality control procedures have been followed before sending to clients Collate any information needed for input to client reports and presentations Manage your workload effectively and highlight to your line manager if support is required to ensure successful completion of a project Fluent oral and written English essential

#LI-Hybrid

 

Inclusion and Impact

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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