The Account Manager plays a vital role in achieving financial success within customer accounts. With a focus on customer engagement and sales ownership, they shape opportunity and offer strategies while expertly managing pricing files and maintaining sales opportunities and order forecasts. By cultivating strong sales relationships with strategically important accounts across diverse product areas, the Account Manager develops impactful strategies to reach ambitious revenue targets and service goals. They actively engage in pricing strategies and contract negotiations, providing invaluable support to drive order generation and contribute to overall success.et.

 

You have:
 

10 years+ account management, products, solutions and services sales experience in the telecommunication industryRelevant Bachelors or Master's degree in engineering, telecommunications, business or a related field.Deep understanding of telecom industry, competitive landscape, and customer needs.Proven experience managing large/medium accounts at a regional or global level.Proven track record in meeting and exceeding targets/KPI’s within assigned responsibilities.Strong expertise in business development, identifying and driving new opportunities.Fluency in Arabic and English languages.

It would be nice if you also had:
 

Skills on Consultative Selling & Customer Business UnderstandingUnderstanding of Nokia end to end portfolio knowledge is a plus, & natural interest to keep up to date on technological and market evolution as well as competitors’ activitiesRelationship Management and ability to identify all stakeholders and understand their communications needs and feedbackDeep understanding of telecom industry, competitive landscape, and customer needs.Experience leading cross-functional or functional teams in a complex environment.Ability to influence strategic decisions and internal offer approval processes.Efficient with CRM tools (CRM / Salesforces.com for pipeline / funnel management) and MS tools (Excel, PowerPoint and Word).
 

• Accountable for large / medium customers at global or regional level across multiple portfolios or specific portfolio, carrying significant sales target.

• Identifies and develops significant business opportunities by interpreting critical internal or external business information such as customer needs, Nokia's portfolio, competitive landscape, etc.

• Builds a long-term relationship with customer's senior executives using the knowledge of industry and competitive landscape to contributes to the corporate goals and to increase own effectiveness.

• Drives sales, pre-sales and other functions based on in-depth organisational understanding (Mode of Operations, processes, etc) and develops competitive and innovative offers that deliver considerable value to customers and Nokia.

• Actively participates in and contributes to pricing strategy and contract negotiations which generate mid-term business impact.

• Contributes to process / product / service improvements that help to sustain competitive advantage of Nokia.

• Influences the LoA process from strategic business and commercial perspective.

• Influences strategic decisions within own defined scope (portfolio, geography, etc) that affect the performance of the entire Customer Team (CT) or Global Customer Business Team (G/CBT) or even broader organisation.

• Solves highly complex or novel problems based on sophisticated analytical thought and complex judgment, and develops unique sales approaches which differentiates our offering.

• Acts as the most senior sales expert, typically at a global or regional level, serves as best practice / quality resource and is an acknowledged authority both within and outside own organisational unit.

• Leads a functional team or cross-functional business team within a defined scope (portfolio, geography, etc) with considerable resource requirements, risk, and complexity.