職務内容

現在、東京オフィスで経験豊富なアカウントマネージャーを募集しています。このポジションは、LexisNexisの法人市場における既存顧客との関係を維持・拡大する上で重要な役割を担います。理想的な候補者は、売上目標の達成と顧客満足の向上に責任を持ちます。 このポジションは既存ビジネスに焦点を当てています。

主な業務内容
 

既存顧客との関係を管理・育成し、満足度と継続利用を確保する。顧客のニーズを理解し、既存アカウント内で新たなビジネス機会を特定する。部門横断的なチームと連携し、顧客の要件に合った効果的なソリューションを提供する。定期的なレビューを実施し、サービスに対する満足度を確認し、問題を解決する。顧客アカウントを強化するために、製品・サービスのアップセルおよびクロスセルを行う。市場状況および競合の動向を深く理解する。アカウントの状況、更新、営業活動に関する定期的なレポートを作成する。社内で顧客の代弁者として行動し、プロジェクト目標の達成とサービスの納期遵守を確保する。
 

応募資格
 

経営学、営業、または関連分野の学士号。アカウントマネジメントの関連経験が3年以上、SaaSまたはテクノロジー分野での経験が望ましい。組織内のあらゆるレベル（経営層・Cレベルを含む）で、信頼性と効果的なコミュニケーション、プレゼンテーション、影響力を発揮できる能力。日本語が堪能で、ビジネスレベルの英語力があれば尚可。傾聴力、交渉力、プレゼンテーションスキルが高い。優れた口頭および書面でのコミュニケーション能力。自発的に行動でき、成果重視の環境で活躍できる。優先順位をつけて複数の業務を効率的にこなす能力。
 

あなたに合った働き方

当社では、組織全体で健全なワークライフバランスを推進しています。多くの福利厚生制度、育児休暇、学習支援、サバティカル制度などを通じて、短期的な責任と長期的な目標の両方を支援します。柔軟な勤務時間制度により、最も生産的な時間帯に働くことが可能です。

あなたのための職場環境

長期的かつ成功するキャリアのためには、ウェルビーイングと幸福が重要です。以下のような福利厚生を提供しています：
 

競争力のある給与と成果に応じたインセンティブ。健康保険や退職金制度を含む包括的な福利厚生パッケージ。専門的な能力開発と研修の機会。支援的なチームメンバーとの協力的な職場環境。国際的に評価される企業でのグローバルなキャリア機会。
 

企業情報

LexisNexisは、法務、リスク管理、法人、政府、法執行機関、会計、学術市場向けに専門的な情報ソリューションを提供するリーディングカンパニーです。RELXグループの一部門であるLexisNexisは、情報とテクノロジーを融合させ、意思決定者に重要な情報を提供しています。
 

Engilsh
 

Looking to join a global leader in information services whilst collaborating in an innovative environment?

Looking for a role in Account Management overlooking existing corporate accounts in legal data solutions?

About Our Team

You will join a team of proactive and project-driven Account Managers providing Legal data solutions for corporate markets. The focus is on customers, teamwork and results.

About The Role

We are currently looking for an experienced Account Manager to join our team in Tokyo. This role is crucial for maintaining and expanding relationships with LexisNexis’s existing customers in the corporate market. The ideal candidate will be responsible for achieving sales quotas and client satisfaction objectives.

This position focuses on existing business.

Responsibilities
 

Manage and nurture relationships with existing clients to ensure their satisfaction and retention.Understand client needs and identify new business opportunities within existing accounts.Coordinate with cross-functional teams to deliver effective solutions that meet client requirements.Conduct regular reviews to ensure clients are satisfied with their services and to resolve any issues.Upsell and cross-sell products and services to enhance customer accounts.Develop a thorough understanding of market conditions and competitive activities.Prepare regular reports on account status, renewal, and sales activity.Act as the client’s advocate internally to ensure project goals are met and services are delivered on time.
 

Requirements
 

Bachelor’s degree in Business Administration, Sales, or a related field.Minimum of 3 years of relevant experience in account management, preferably in the SaaS or technology sector.Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level.Fluent in Japanese and business level English is a plus.Strong listening, negotiation, and presentation skills.Excellent verbal and written communications skills.Self-motivated and able to thrive in a results-driven environment.Ability to prioritize among competing tasks.
 

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your well-being and happiness are key to a long and successful career. Enjoy such benefits such as
 

Competitive salary and performance incentives.Comprehensive benefits package including health coverage and retirement plans.Professional development and training opportunities.Collaborative work environment with supportive team members.Global career opportunities in a respected international company.
 

About The Business

LexisNexis is a leading provider of professional information solutions in legal, risk management, corporate, government, law enforcement, accounting, and academic markets. A division of RELX Group, LexisNexis combines information and technology to deliver critical information to decision makers.

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