Job description
1. Account management\:
Account ownership locally, this role typically covers key accounts and systematically ensures that account plans are in place.Deploys all sales actions with assigned end-users, contractors to maximize the business with them.2. Qualifying opportunities\:
Active participation and identification of future projects through regular contact with customers (face to the customers) within targeted accounts. Able to gather specific information (competitors, budget, comm/tech adv/disadv, etc.) to increase chances.3. Promote products & solutions and manage offers\:
Present & provide technical information necessary to the customers Conduct technical prescriptions, provide technical support to customers4. Follow-up on offers\: Follow- up of offers with customers and keep project information on bFOs updated
5. Finalize on contracts\: Lead contract negotiations with the support of other departments (Finance, EC, CCC, etc.). Transfer project details to the support teams and ensure a smooth transition for project execution.
6. Follow-up on Customer\:
To lead project kick-off meeting and facilitate executor during project handover for execution.Keep regular contact with customers to ensure satisfaction before and after delivery. Work closely with the back office (execution, finance, marketing, logistic) to ensure customer satisfaction.7. Master SE offer knowledge and targeted solutions\: Have sufficient knowledge of all SE products and targeted solutions to promote to targeted accounts
8. bFO implementation\: Create SVR within 48 hours after visit & maintain and update project status regularly in Bridge Front Office (bFO). Ensure project information is exhaustive and valuable to support key strategic decisions.