**About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.** **But the heartbeat of SHI is our employees – all 6,000 of them.** **If you join our team, you’ll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive – in our offices or yours.** **Job Summary** SHI has an opportunity available as an Enterprise Account Manager within the UK and to be based at our Milton Keynes based EMEA HQ. As an Enterprise Account Manager, you will be developing both existing and net new customers within the UK Commercial sector by calling into prospective and existing customers on a daily basis to introduce SHI’s unique value propositions and grow share of wallet. Within this role you will be focused on selling solutions from SHI’s core competencies which include but are not limited to Hardware, software licenses, cloud services, Datacenter solutions, ITAM and professional services. As a Solution Provider, we want you to understand the prospects’ and existing clients business needs, whilst focusing on SHI’s Enterprise Software Licensing and Cloud services from partners such as Microsoft, AWS, VMWare, Veeam, Cisco, Citrix, HPE and Dell Technologies to name a few. Your role will be twofold, representing our core values of providing world class customer support and achieving monthly targets and KPIs as set by the business, all part of being an Enterprise Account Manager sales professional. Within this role you will work closely with the support functions across the SHI International business. As determined by the company’s overall strategy you will be required as an Enterprise Account Manager to continue to learn and develop your skills by completing a number of sales certifications as set by the business. **Role Description** + Development of existing and new prospective clients to achieve sales targets as set by the business within the designated business area + Increase lines of business within the client accounts focusing on SHI’s core competencies + Increase and maintain contact with decision makers + Follow up with leads/potential business + Complete customer IT profiles in CRM on a daily basis. + Follow up on email marketing campaigns. + Attend Customer Meetings and QBR sessions, minimum of 5x Customer meetings per week + Develop strong relationships with our key partners and vendors + Exceed profit and revenue targets. + Complete all KPI’s as set by the business on a quarterly basis to include any training and development courses as determined for your role + Book meetings for technical specialists. + Drive attendance to SHI hosted technology days. + Understand daily business needs leading to transformational project-based work. + Continue to develop business relationships with customers that are built and continue to support and sell IT solutions. **Behaviors and Competencies** + Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. + Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities. + Planning: Can identify opportunities for improvement, propose plans, and organize resources without explicit instructions. + Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. + Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity. + Interpersonal Skills: Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations. + Digital Acumen: Can identify opportunities to use digital tools for improvement and propose digital solutions. + Documentation: Can independently create and update documentation, ensuring accuracy and consistency, and can identify gaps or areas needing clarification. + Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others. + Follow-Up: Can independently track and follow up on tasks without requiring reminders, ensuring responsibilities are fulfilled. + Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty. **Skill Level Requirements** + Commitment, Attitude and sales Discipline. + Have flare and entrepreneurship to build your own customer base. + Possess a proactive mindset and a willingness to learn about new and emerging technology. + Ability to build rapport with potential customers and utilize your internal resources to help build your business + Excellent Communication Skills (both verbal and written) + Possess phone communication and cold calling skills + Must possess ability to draft professional and clear email communications + Ability to pay attention to detail (Works with accuracy and thoroughness when completing tasks) + Possess organizational, multitasking skills, and problem-solving skills + Driven and self-motivated to hit both individual and team targets **Other Requirements** + Completed Bachelor’s Degree or relevant work experience required + 2-4 years of experience working in outside sales, inside sales management, or pre-sales supporting large organizations + Ability to travel to SHI, Partner, and Customer Events + Advanced sales EOM sales certification preferred (i.e. Microsoft, Dell, HP, Cisco, AWS, Lenovo, etc.) + 2-4 years of experience in a Customer Success role preferred SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status