Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This RoleThe successful candidate will be responsible and accountable for the totality of the client relationship, ensuring quality service and operational performance within the parameters of program and delivery standards. The Account Manager will develop client relationships and understanding of client business to identify service needs in collaboration with sales and support groups, plan service delivery and drive the use of proactive service and support mechanisms to reduce client downtime and support costs. 

What Part Will You Play?

Leads and ensures retention and maintenance of long-term relationships with clients based on the strategic direction of clients’ business Identifies and develops new business opportunities from existing clients through add-on servicesSingle point of client contact for coordinating the resolution of service incidents and escalation of technical issuesResponsible and accountable for the accurate and timely forecasting of all revenue lines, on a monthly and quarterly basis. Validates monthly billing to the client and ensures client stays current with no bad debtEnsures revenue targets for new and existing accounts are met. Identifies and owns the successful closure of cross sell opportunities of Global Payments products and services to extend revenues and footprint with the clients to meet individual account revenue and strategic growth targetsTracks and reports performance and is accountable for the profitability of new commercial deals; achieves agreed revenue and margin targets and adheres to themWorks with Technical Management to set priorities for bespoke developmentLeads, manages and is accountable for renewal of client contracts and addenda to agreed retention, deal parameters, and financial and commercial points with support from legal and other key stakeholdersManages sales support resources and work with internal stakeholders to create and deliver propositions.Stays abreast of industry trends, regulations and competitive products in order to strategically identify and target sales opportunities.Delivers reports that provide revenue projection, product penetration rates and sales forecasts for senior executive management.Travels regularly to clients’ sites.

Essential Qualifications and Skills:

Extensive account management or sales experience in software development in the Payment Systems industryPayment schemes knowledgeGood networking and people skills with a proactive approach to relationshipsSelf motivated, able to work independently or in a teamExcellent management and prioritization skillsMust be numerate and accurate, with excellent attention to detailStrategic thinker, able to operate at all levels of the organizationWilling to work oniste in Vertis North, Quezon City

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.