About the role:
As a Gourmet Sales Account Manager, you will be the face of Barry Callebaut for our Gourmet brands, including Callebaut®, Cacao Barry®, Mona Lisa®, and more. You will manage and grow relationships with customers in the artisan and professional chocolate segment — including pastry chefs, chocolatiers, bakeries, hotels, restaurants, and distributors. Your mission is to drive sales growth, strengthen brand presence, and deliver best-in-class service.
Key responsibilities:
· Account Management: Develop and manage a portfolio of gourmet customers and distributors, ensuring excellent service and sustainable growth.
· Business Development: Identify and target new business opportunities within the artisan and professional segments.
· Sales Execution: Achieve sales targets through effective planning, forecasting, and execution of commercial actions.
· Customer Relationship: Build strong relationships with chefs, business owners, and decision-makers to promote our brands and drive loyalty.
· Market Insights: Monitor market trends, customer needs, and competitor activities to inform strategy and innovation.
· Training & Support: Collaborate with the Chocolate Academy and Technical Advisors to provide product training, demos, and marketing support.
· Reporting: Provide accurate sales forecasts, activity reports, and customer insights to internal stakeholders.
About you:
· Education: Bachelor’s degree in Business, Sales, Hospitality, or a related field.
· Experience: 3+ years of experience in B2B sales, preferably in foodservice, gourmet, or hospitality industries.
· Passion: A passion for chocolate, pastry, and the gourmet food world is a strong plus.
· Skills: Strong communication, negotiation, and presentation skills.
· Mindset: Self-motivated, entrepreneurial mindset with a hands-on approach.
· Languages: Fluent in English; additional languages are a plus.
· Flexibility: Willingness to travel within the assigned territory.
We offer:
· Contract Duration: First contract is for 2-3 years.
· Attractive Salary: Competitive and market-aligned salary.
· Bonus Opportunity: A percentage of the annual gross salary (to be defined and confirmed by Sanae), based on Barry Callebaut company targets and personal targets.
· Housing Allowance: Provided to support your accommodation needs.
· Schooling: Support for education costs.
· Air Travel: Annual flight ticket for the employee and their family..
· Insurance: Comprehensive health and life insurance coverage.
· Purpose-Driven: Be part of a passionate and purpose-driven company with a strong sustainability mission.
· Global Network: Collaborate with experts in chocolate, innovation, and craftsmanship.
· Growth Opportunities: Access opportunities for learning, growth, and international career paths..
· Iconic Brands: Work with the most iconic chocolate brands in the world