Dubai, AE
17 days ago
Account Manager, Gourmet

About the role:

As a Gourmet Sales Account Manager, you will be the face of Barry Callebaut for our Gourmet brands, including Callebaut®, Cacao Barry®, Mona Lisa®, and more. You will manage and grow relationships with customers in the artisan and professional chocolate segment — including pastry chefs, chocolatiers, bakeries, hotels, restaurants, and distributors. Your mission is to drive sales growth, strengthen brand presence, and deliver best-in-class service.
 

Key responsibilities:

·         Account Management: Develop and manage a portfolio of gourmet customers and distributors, ensuring excellent service and sustainable growth.

·         Business Development: Identify and target new business opportunities within the artisan and professional segments.

·         Sales Execution: Achieve sales targets through effective planning, forecasting, and execution of commercial actions.

·         Customer Relationship: Build strong relationships with chefs, business owners, and decision-makers to promote our brands and drive loyalty.

·         Market Insights: Monitor market trends, customer needs, and competitor activities to inform strategy and innovation.

·         Training & Support: Collaborate with the Chocolate Academy and Technical Advisors to provide product training, demos, and marketing support.

·         Reporting: Provide accurate sales forecasts, activity reports, and customer insights to internal stakeholders.
 

About you:

·         Education: Bachelor’s degree in Business, Sales, Hospitality, or a related field.

·         Experience: 3+ years of experience in B2B sales, preferably in foodservice, gourmet, or hospitality industries. 

·         Passion: A passion for chocolate, pastry, and the gourmet food world is a strong plus.

·         Skills: Strong communication, negotiation, and presentation skills.

·         Mindset: Self-motivated, entrepreneurial mindset with a hands-on approach.

·         Languages: Fluent in English; additional languages are a plus.

·         Flexibility: Willingness to travel within the assigned territory.

 

We offer:

·         Contract Duration: First contract is for 2-3 years.

·         Attractive Salary: Competitive and market-aligned salary.

·         Bonus Opportunity: A percentage of the annual gross salary (to be defined and confirmed by Sanae), based on Barry Callebaut company targets and personal targets.

·         Housing Allowance: Provided to support your accommodation needs.

·         Schooling: Support for education costs.

·         Air Travel: Annual flight ticket for the employee and their family..

·         Insurance: Comprehensive health and life insurance coverage.

·         Purpose-Driven: Be part of a passionate and purpose-driven company with a strong sustainability mission.

·         Global Network: Collaborate with experts in chocolate, innovation, and craftsmanship.

·         Growth Opportunities: Access opportunities for learning, growth, and international career paths..

·         Iconic Brands: Work with the most iconic chocolate brands in the world

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